NEW Product Announcement...

[Tim Lingor]

Re: NEW Product Announcement...

Hey everyone,

I think we all need to step back and put things in perspective. The discussions are becoming heated which will not change the situation.

Further, I have read quite a few negative implied and direct remarks directed at Mike Phillips and Mike Pennington of Meguiar's. Everyone must realize that both Mikes are just messengers that were probably asked to post the announcement by Meguiar's Management. In the same token, would it not be the management that probably also told them to post that the announcement would be postponed? In other words, let's not shoot the messengers. If I worked for a company and my boss told me to post information, I would do so as that was my job. Further, I am sure that both Mike's feel awful to have been placed in this position.

As the ex-Super Moderator of MOL, I know that I have been told things before, posted the suggestions/information, only to find out that it was incorrect. I did not enjoy the egg on my face and I felt quite stupid for posting it. Moreover, posters made sure I realized that. And...though it may not be appropriate, I am sure I lashed out mostly because I was embarrassed from being placed in that position in the first place. I am sure this is the feeling both Mike's are probably going through. Not fun...trust me!

Can we please keep in mind that whomever it was that decided to pull the plug at the last moment must have had good reasons to do so, or at least I would hope they did. But regardless, pointing fingers at the MOL Admin for simply doing their job seems to be a little pointless.

Thanks
Tim

[Newport Viper]

Re: NEW Product Announcement...

Group Hug.....

I can wait.

[kellyinkc]

Re: NEW Product Announcement...

Well.. lets look at this way. IF Megs released it and it was defective what then?
I would rather see it right later than not right now.

[J. A. Michaels]

Re: NEW Product Announcement...

hi everyone, sure its disapointing that the new product announcement has been delayed. We were all looking forward to it. In customary Megs product superiority, until they get it right, its being pushed back. The sun will still come up tomorow. We loyal megs users will still have the cleanest car on the block witht he most reflectivity swirl free, scratch free. With the weekend upon us, we wouldn't have the product this weekend anyways, so in closing, keep the faith of Megs. They make the best and that's why we use the best.

C-ya

[Joshua312]

Re: NEW Product Announcement...

The reason I perfer meguair's is their exceptional customer service and products. Not because I want to **** up or kiss butt. I have spent over $1000 in car detailing products, and not becuase I want to kiss butt...I, in all honesty, hope you think about what your saying and how your trying to throw dirt on the countance of a very long standing, family operated company, and realize that your completly wrong.

First off, I could care less about how much you've spent in detailing supplies. What does that prove? If anything, then find I've spent over $2,000 in supplies. And I have already proved Meg's "exceptional" customer service is far from exceptional. Everytime I called I had to argue with the guy that he was lying right to me because everytime I called he had a different excuse.

I could care less what others users here have to say about what I say...I have my opinion, you have yours. Why does it matter so much I don't want to sit here and say "oooh it's okay meguiars you have still given me the best shine blah blah blah" I can't wait till this "revolutionary" system comes out and it is just a Meguiars version of some other product already on the market. But of course Meguiars will still be the best of that product

[Alfisti]

Re: NEW Product Announcement...

Heh, heh...and I got up early on the other side of the world for the announcement. Oh, well...it happens.

Mike, do we know how long the delay will be? Before SEMA or at the show?

[Mike Phillips]

Re: NEW Product Announcement...

Why does it matter so much I don't want to sit here and say "oooh it's okay meguiars you have still given me the best shine blah blah blah" I can't wait till this "revolutionary" system comes out and it is just a Meguiars version of some other product already on the market. But of course Meguiars will still be the best of that product

Well as a new member of this forum, it's pretty easy to see from a quick perusal of all your posts, most of them to this thread and a couple about M80 Speed Glaze and one for the free polisher contest, well it's pretty easy to see that you're simply not a happy camper with Meguiar's. You're not happy with our Customer Care Call Center, and you're not happy because we were unable to move forward with the launch of this product according to our time-line. So here's the question,

What can we do to make you happy?

I will go above and beyond the call of duty to make you happy. So tell us, what can we do to make you happy? Because if we can do it... we will.

[Mike Phillips]

Re: NEW Product Announcement...

In other words, let's not shoot the messengers.

Thanks Tim...

[TSR6]

Re: NEW Product Announcement...

I'm sorry but you are in no position to talk like the world revolves around you. This isn't a matter of kissing butt either. Its a matter of maturity. Some people are so shallow that they think just because a company delays a release date "OMG I HATE THIS STUFF." The reason I perfer meguair's is their exceptional customer service and products. Not because I want to **** up or kiss butt. I have spent over $1000 in car detailing products, and not becuase I want to kiss butt.

Name me a major company thats never had to push back a release date, and I'll show you the meaning of life.

I, in all honesty, hope you think about what your saying and how your trying to throw dirt on the countance of a very long standing, family operated company, and realize that your completly wrong.

It happens all the time. A lot of "major companies" move release dates.

Quite honestly, I'm glad they do! I would rather have them move a release date than to have them push a sub-standard product forward, only to have Ver. 2.0 a couple months later.

Mind you, i don't know if thats why the moved it back, i jumped in on this discussion late, but im just saying that i'd rather have them do it right than to release it early on some arbitrary date to make a few forum members happy.

[KaBar6]

Re: NEW Product Announcement...

My gawd, you are all complaining over a 2 month delay? At least we know it will be out at SEMA, instead of it pushing back even further.

[Mike Phillips]

Re: NEW Product Announcement...

Yup! Why even start the thread then if nothing is going to be announced? And please do not reply with more information will be announced later as this is how all questions are being responded too. Let us know when you're willing to give us actual information, wouldnt you think it would be better to tell us what the product is so the actual customers who use your products can give input, suggestions, and ask questions?

Booo

After all this waiting we still wont know The wait is over for me, too much hype for a product not ready

Boy isn't that the truth!! Last minute changes? How could that be..you would think they would be all ready to ship since today is the unveiling. And changes like packaging and upgrades for all the products already made would cost thousands....again, loosing faith in what is being said in this thread...What's funny is it was started with the scrambled picture for us to try and guess what it is..and I dont even think they know what it is yet!

I think what people want to know is *why* the announcement cannot be made?

Some companies work hand in hand with the very customers who buy their products and tell them what is in the works. But why is it that this system cannot even me explained so we know what to look forward to. I just don't see what harm can come from informing us or how a system can be re-vamped hours before the "unveiling"

I guess I'll just have to play with my 128 oz of M21 tonight instead of watching tracking numbers like I planned for my Friday night

Well I've had time to think about this during the day and now coming back to the thread to see this post...It seems like Meguiars is showing *their* true colors. I've heard plenty of complaints of Meguiars Customer Service, I've dealt with their customer service on the phone telling me I had to wait for my order another 2 weeks failing to contact me and telling me this..guess they were just going to wait until I called..and now the comments made by admins here who are supposedly here to "help" us.

I'm sorry but you guys brought this on yourselves and I think people will add this to their reasons why maybe not to deal with Meg's directly but just buy from other distributors. I don't need to be nice to buy Meg. products and I'm not going to kiss butt like other users here.

I'm sorry but if these end up being 4" pads like others said, there's nothing ground breaking about that and I'll continue to use other vendors after this.

And then this statement you made...

I could care less what others users here have to say about what I say...

See ya... we just don't need this kind of attitude polluting our forum.

[KaBar6]

Re: NEW Product Announcement...

XD at his banning.

I bet he'll still buy the new product, most likely online with the "horrible" service. I've had nothing but great service with Meguiars.

[Overtaker]

Re: NEW Product Announcement...

Yes, I don't quite follow some of the posts which indicate that they expected to be ordering these products tonight. SEMA is usually the introduction for next year's products, which would usually go on sale in January or later.

IIRC previous forum announcements have been just before SEMA, so I don't know why this one was "pre-announced" to be announced before the er...usual announcements.

I've seen it numerous times on other forums. It's called a hype thread.

remember the forum rules, no bashing people and no bashing companies and that includes Meguiar's.

In the movie Bambie, Thumper taught us that if you don't have anything nice to say, then don't say anything at all.

Here on Meguiar's Online, we don't ban anyone, you ban yourself by breaking the forum rules. No don't go and break the rules any more Steve or we'll show you the door.

How's that?

See ya... we just don't need this kind of attitude polluting our forum.

XD at his banning.

I bet he'll still buy the new product, most likely online with the "horrible" service. I've had nothing but great service with Meguiars.

[Krazy Ken]

Re: NEW Product Announcement...

I did some searching and found out this:

Due to recent changes, this new product line will be announced at NACE.

NACE 2006 Conference: November 1-4 (Wednesday - Saturday)

Gee, you sure know how to let the wind out of a guys sail!
Here I was hurrying to close up the store tonight and had my credit card in hand.
Oh well...with this delay I still think Meg's should give us all free samples.

[BlackElantraGT]

Re: NEW Product Announcement...

Wow, what a strict forum. If that's all it takes for Joshua312 to get banned, I'll reserve my comments and keep my mouth shut. I guess I'll just continue to be a lurker on here.