Problem with Gold Class Rich Leather Cleaner/Conditioner

[Blueline]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

If you do get it cleaned up, and your interior is "finished" leather, which has a vinyl coating, don't use any leather conditioner, it cannot be absorbed. Leather conditioners and creams are for unfinished leather, such a horse saddles, etc. and some VERY expensive European vehicles. Armorall is a perfectly good choice for American and Japanese finished (coated) leather, but my preference is 303. Mequiar's does make some good leather stuff which I use for my horse tack.

[Mary S]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

What comes to mind is that maybe steam might be a good way to remove the product that is trapped in the perforations. Do you have a steam iron? You wouldn't want to touch the iron to the leather, but put a terry towel on the leather and steam over it an inch or two away, then wipe the leather with the terry towel. It seems the steam might soften the deposits and allow you to remove them.

My seats are leather perforation, and I have used cream-style products on it without it clogging the perforations, but I haven't used the particular one you used. I did buy the new Meguiars version of that product http://meguiarsdirect.com/detail/MEG+G17914, which is a gel. My guess, they went to this because of the problem you are seeing.

I'd encourage you to call customer service and see what they can suggest or do for you 800-347-5700.

I believe what is on the label is every bit as important as what is in the bottle when it comes to the quality of a product. It would have been much better if the information on the bottle deterred you from buying it in the first place.

[TOGWT]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

On perforated Aniline leather, use a foaming type leather cleaner

The advantage of foam over liquid is the minimum amount of moisture, very important for cleaning absorbent and moisture sensitive (Aniline,including perforated) Nubuck, etc) leathers.

[Michael Stoops]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

OK gang, let's back down a bit on the whole "user error" thing here and not beat FRS over the head about it.

Yes, it is true that the lotion version of Gold Class Rich Leather Cleaner/Conditioner has been known to cause this sort of issue when simply wiped onto perforated seats. The spray version of this product, or the new gel version, are better choices, but what's done is done at this point so let's see about correcting it rather than play Monday morning quarterback (or detailer).

FRS, we would suggest you get a clean terry cloth towel and soak it in very warm water. Wring it out so that it's no longer dripping wet and then go over the seats with the warm, damp towel. This should break down the plugged product and pull it into the towel. You may need to do this two or three times, but it should correct the issue for you. Of course, this process will also remove any protection the product gave to the rest of the seating as well, so you will want to re apply a leather dressing when done.

The lotion product you have can be safely used on perforated leather, but you need to work it into the applicator first so that you just transfer a thin film of product onto the seats rather than rubbing the lotion itself onto them. A little product goes a long way, so you don't need to load it up.

We do apologize for the inconvenience posed by this situation but we're here to help you out and make this right for you.

[RickyMartinZ28]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

I always had good luck with a very soft bristled tooth brush and a vaccum... I see this often...

Anything left behind I hit with compressed air, just blow remaining bits into or out of the holes...

Good luck, looks like a mess.

[FRS]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

OK gang, let's back down a bit on the whole "user error" thing here and not beat FRS over the head about it.

Yes, it is true that the lotion version of Gold Class Rich Leather Cleaner/Conditioner has been known to cause this sort of issue when simply wiped onto perforated seats. The spray version of this product, or the new gel version, are better choices, but what's done is done at this point so let's see about correcting it rather than play Monday morning quarterback (or detailer).

FRS, we would suggest you get a clean terry cloth towel and soak it in very warm water. Wring it out so that it's no longer dripping wet and then go over the seats with the warm, damp towel. This should break down the plugged product and pull it into the towel. You may need to do this two or three times, but it should correct the issue for you. Of course, this process will also remove any protection the product gave to the rest of the seating as well, so you will want to re apply a leather dressing when done.

The lotion product you have can be safely used on perforated leather, but you need to work it into the applicator first so that you just transfer a thin film of product onto the seats rather than rubbing the lotion itself onto them. A little product goes a long way, so you don't need to load it up.

We do apologize for the inconvenience posed by this situation but we're here to help you out and make this right for you.

Thanks Michael, I'll give it a go and let you know shortly.

I suggest you label this product accordingly letting know the owners with perforated leather about this issue.

As I stated in my other tread, I overlooked the instructions on Medium Cut Cleaner about "Machine use only", applied the product by hand and inflicted swirls/light scratches all over the car.

This time I've carefully read the instructions on the Gold Class Rich Leather Cleaner/Conditioner, and there was no mention of suitability for perforated leather seats, so I proceeded. The result (photos) can be seen on the first page of this tread.


Thanks all!

[avalanchejeff]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

have you tried to vacuum the spots out? I also have perf leather but i just bought mine brand new and am about to treat for teh first time. now im kinda scared

[FRS]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

OK gang, let's back down a bit on the whole "user error" thing here and not beat FRS over the head about it.

Yes, it is true that the lotion version of Gold Class Rich Leather Cleaner/Conditioner has been known to cause this sort of issue when simply wiped onto perforated seats. The spray version of this product, or the new gel version, are better choices, but what's done is done at this point so let's see about correcting it rather than play Monday morning quarterback (or detailer).

FRS, we would suggest you get a clean terry cloth towel and soak it in very warm water. Wring it out so that it's no longer dripping wet and then go over the seats with the warm, damp towel. This should break down the plugged product and pull it into the towel. You may need to do this two or three times, but it should correct the issue for you. Of course, this process will also remove any protection the product gave to the rest of the seating as well, so you will want to re apply a leather dressing when done.

The lotion product you have can be safely used on perforated leather, but you need to work it into the applicator first so that you just transfer a thin film of product onto the seats rather than rubbing the lotion itself onto them. A little product goes a long way, so you don't need to load it up.

We do apologize for the inconvenience posed by this situation but we're here to help you out and make this right for you.

This didn't help at all as I tried the recommended process twice.

The white thing is still there and the only way to remove it is by using a tooth-pick (yes!!!) and remove one by one.

Very long process as there are thousands of the dots to be removed (see pics).

have you tried to vacuum the spots out? I also have perf leather but i just bought mine brand new and am about to treat for teh first time. now im kinda scared

Yes I have tried with the vacuum, it didn't work.

[Black1]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

I always had good luck with a very soft bristled tooth brush and a vaccum... I see this often...

Anything left behind I hit with compressed air, just blow remaining bits into or out of the holes...

Good luck, looks like a mess.

Yep, there is your answer right there....

[FRS]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

So you suggest I buy an air compressor even I don't need it apart from this task?!?

[HealthyCivic]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

So you suggest I buy an air compressor even I don't need it apart from this task?!?

Don't buy an air compressor, that's ridiculous. He was talking about a can of compressed air like at a computer store. These cans come with a tiny straw that can focus the pressurized air and blow dirt out of tiny areas. How big of an area is this? One seat? All seats in the car?

I think at this point you should just do the toothpick/compressed air/brush method carefully. I mean, you posted this in June. It may not be fun, but it doesn't take 5 months. I think it was wrong for people to start bagging on you and saying it's your fault, but you clearly have found at least some level of a solution with the toothpick thing.

If I were you, I'd call Meguiar's customers care (number should be on the bottle) if you haven't already and see what they have to say. I've heard that sometimes if you call their line, they will go through great lengths to help you. I recall them replacing somebody's wheels that were damaged by their product in the past.

If you guys still don't come up with a solution (which I doubt), do the toothpick/compressed air thing and then from now on ALWAYS test a product on a small area before using it on the entire car. Treat it as a learning experience. I'm not saying it's your fault, but that is something you can do to avoid the hassle of something like this in the future; that's a conservative step similar to not driving in bad weather to avoid a collision.

I also find it hard to believe that that stuff will stay there forever. I think after a while, it'll begin to break down and come up anyway. That's my speculation though.

Either way, I hope you get this resolved soon!!!

[gmck]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

FRS,

Get hold of some Leatherique, absolutely fabulous stuff for all types of leather. My 11 year BMW's (non perforated) leather seats now look like new. It comes in two forms Rejuventator and Cleaner. However read the following link before using it https://www.detailedimage.com/Ask-a-...r-care-how-to/, because it's use is not exactly intuitive.

Note in the article, the perforations in the leather of the vehicle being treated. You can even purchase it here in Oz. See http://www.ppcco.com.au/products4.htm?gclid=CJCt1-aG26QCFQIjbgod4yhJKA#Leatherique

If you want some more great detailing tips, keep reading all the articles on the first site.

The other really good stuff for leather is Lexol, also available locally from waxit.com.au

[Black1]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

So you suggest I buy an air compressor even I don't need it apart from this task?!?

No, I am not. If you don't have a air compressor then certainly don't buy one. Go to the grocery store and get a baby toothbrush (they are very soft). Use some interior detailing spray (like Quick Interior Detailer) or APC and spray that on there. Then gently brush the perforated portion of your seat(s). Wipe them down with a dry MF cloth when you are done.

This shouldn't be that difficult.... We're just trying to help you out, dude. Oh, and FOR GOODNESS SAKES don't use compressed air out of a can. Next you'll be saying we made you freeze a hole in your seats!

[SaiyanZ]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

I have the same Gold Class Leather Cleaner/Conditioner. There is a warning on the bottle saying use light pressure on perforated seats. Haven't got down to using it as yet but I'll be real careful after reading this thread.

[FRS]

Re: Problem with Gold Class Rich Leather Cleaner/Conditioner

I have the same Gold Class Leather Cleaner/Conditioner. There is a warning on the bottle saying use light pressure on perforated seats. Haven't got down to using it as yet but I'll be real careful after reading this thread.

There is no such warning on my bottle.

Also there is something called product liability in Australian law .. I'll explore this.