Scratch X Is Killing My New Car. HELP.

[Mike Phillips]

Re: Scratch X Is Killing My New Car. HELP.

Hi CBLW,

Give me a moment to read through your posts and see what I can do to type up a reply that will help you to recover from what's already taken place.

It would be so much easier to show you in person how to work a product like ScratchX in your application versus using a keyboard.

Also, it looks like you typed your message up in Microsoft Word and then copied and pasted it into your message box on our forum. Behind the scenes MS Word adds code that you don't see but our Spam Software picked up on and placed your two posts into Moderation, that's whey there was a delay in it showing up on our forum. There were also two posts that seemed similar so deleted one of them as it was just a duplicate.

So please have some patience and allow me to see if we can see you through to success with your car's finish.

[Rando Cammando]

Re: Scratch X Is Killing My New Car. HELP.

Use a foam applicator pad and use it the same way and see if that works when you use the terry cloth it has alot of bite and will put in thats why you follow up the the foam to smooth it all out

[CBLW]

So, after reading a bunch of positive posts about Scratch X, I decided to try and make a go of it pretty hardcore this afternoon on a couple of very light door scratches on my BMW 135i (black sapphire metallic, for point of reference).

Bad. Bad. Bad.

While the original scratches are definitely less noticeable now then they were when I started, applying strong pressure using a brand new, super clean, high quality microfiber resulted in a lot of light surface swirling and additional scratches. I’m really bummed.

I probably wouldn't’t care if this wasn’t a BRAND new car, but being that it is, and that it’s black, I’m thinking about just sucking it up and taking it in to be professionally buffed. I doubt that anything less than perfect again is going to make me happy, and I REALLY doubt that any other over the counter product is going to be able to repair even this minor scratching. Anyway, before I do what you all know that I’m going to do and ask the loyal forum readers for any kind assistance that they might be able to offer, I’d honestly just like to express my pissed off two cents on the situation, regardless. Hey, that’s what forums are for, right??

This is the thing that bothers me the most about products like Scratch X: In the past, I’ve used it on small scratches in the paintwork of older cars, and as long as a cars weren’t BRAND new, and had actually been around the block a few times, then fine, I’ll admit, Scratch X improved the situation. When dealing with absolutely perfect paintwork, however, nah… I fail to see the value. No way. There’s no QUESTION that my beautiful new car didn’t have these tiny scratches everywhere it’s been applied prior to using the Scratch X, and now it does (even IF the larger scratches have been diminished.

I think that Megs and other companies like it basically think, “No normal human being is ever going to stare at the paintwork after applying this stuff and care about almost invisible scratches, all that matters is that the big ones have been reduced.” See, I call B.S. on that. I’m a car guy, I love my car, and it’s brand freakin’ new. I don’t want scratches, ANY of them!! Now I don’t know what the deal is. Maybe my car’s paint is an especially scratch prone, tricky color. Maybe there’s some secret formula for swirling my hand in JUST the right direction to undo some of the damage. MAYBE someone will prove me completely wrong about all of this, but I’m disappointed because, I doubt it, and even if they do… it shouldn’t BE this difficult. And if it is, Megs should make that MUCH more clear.

Now before ask for your help, let me clarify: Even with these irritating surface scratches, if the car were ANYTHING but brand spanking new, neither I, nor I'm sure any of you guys, would look at it and think that there was absolutely anything at all worth worrying about. The only reason these scratches stick out is because the car is still in PERFECT condition, so i can see even the most MINOR of flaws. That's why I don't want to polish, or use other products -- because what I'm saying is, the car is technically perfect as is, it's only an anal retentive first month owner (like myself) who would be reacting this way.

FYI for anyone interested... last night, after reading through some more posts over in the Megs forums, I decided to have another go at the affected area with a terry cloth (because I was willing to try anything).

The terry cloth made things much, much worse. I don't know what to say, maybe it's my color, maybe it's just me, but this stuff is quickly destroying my car and I'm pissed.

I'm applying a LOT of pressure, and getting a bunch of little scratches with each pass I make. I'm rubbing up and down, quickly, and I'm doing it for about a minute to two minutes after I've rubbed the stuff in (so maybe three to four minutes for each pass total). Can someone PLEASE help me? How long should I be rubbing? What direction? How much pressure? (please CLEARLY explain!!) Should I rub once I can’t even see the product anymore??

Again, keep in mind, the car looks FINE to the naked eye. But when I'm working with the stuff, I can clearly see the scratches being made... ugh... so irritating. So unless Megs is suggesting that I LITERALLY use so much elbow grease that I act as if I'm trying to make a hole in the car, I see no possible way that I've been doing this wrong.

HELP. PLEASE.