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Are holograms and buffer swirls the norm for a BRAND NEW BLACK CAR?

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  • #16
    Re: Are holograms and buffer swirl the norm for a black car?

    Originally posted by glacon View Post
    Wow, finding a good detailer online is hard. If I talk to this place my dealership is recommending, I am going to ask hem how long they think it will take them to get all of the swirls out. Is 5-8 hours the correct answer?
    If they're fast and good and they don't have to wash the car and more than one person is working on it at one time then maybe, but just the swirl removal process alone using a DA Polisher on the average sized car takes 4-6 hours as you can't move the polisher fast or it doesn't do anything.

    It also depends upon how deep the swirls are and how hard or soft the paint is, or how polishable the paint is.

    Tell them you'll let them do it but you would like to see them do a small section first and then look at the results both inside the shop and out in the sun. This isn't the best test as a coat of wax can fill in swirls.

    Removing swirls and created a swirl free finish is hard to do, especially on black paint, if it were easy everyone could do it. It's usually not a fast process and the reality is that if your car is a daily driver swirls are just going to come back over time just from normal washing and wiping unless you're really good and really careful with how you "touch" the paint.

    That's the reality of clear coat paints.

    Look at the pictures below and let us know what type of swirls you have, either cobweb type or rotary buffer swirls.


    Cobweb Swirls vs Rotary Buffer Swirls
    Below is an explanation between the difference between random swirls and scratches that show up in what is commonly referred to as Cobweb Swirls as compared to Rotary Buffer Swirls.


    Cobweb Scratches or Cobweb Swirls
    Actually, the term cobweb swirls or spiderweb swirls comes from the fact that when you look at the paint in such a way as to place the reflection of the sun or another source of bright light so that it's on a painted panel, you'll see what looks like swirls and scratches forming in a circular pattern around the point of light.

    Cobweb Scratches or Cobweb Swirls




    Cobweb Scratches or Cobweb Swirls



    Now if you move around a little bit so as to move the point of light around on the panel you'll see what looks as though the cobweb swirls are following the point of light. The cobweb swirls are not actually following the point of light what's really happening is that the entire finish is so filled with random scratches that wherever you place the point of light you'll see the circular or cobweb pattern show up because the random scratches will reflect the light back towards the center of this point of light. So as you move the point of light around on a painted panel it looks as though the cobweb swirls are following the point of light.

    Does that make sense?

    The scratches are not specifically circle scratches, they could be a all straight-line scratches but the effect is they look circular because the point of light is circular and the light hitting the hundreds of thousands of scratches are all reflecting back to the center of the point of light making it look as though the scratches are all circular when that's not the case.



    Buffer swirls or Buffer Trails or Holograms
    Swirls instilled through the use and mis-use of a rotary buffer will tend to show up in a pattern that reflect the direction the rotary buffer was moved over the surface.

    Rotary Buffer Instilled Swirls




    Rotary Buffer Instilled Swirls
    Mike Phillips
    760-515-0444
    showcargarage@gmail.com

    "Find something you like and use it often"

    Comment


    • #17
      Re: Are holograms and buffer swirl the norm for a black car?

      The majority of the swirls are holograms and resemble the bottom two pictures. There are some cobwebs on the hood though.

      Comment


      • #18
        Re: Are holograms and buffer swirl the norm for a black car?

        Are there any resources anyone could point me to, so that I might find a skilled professional to fix these problems.

        Comment


        • #19
          Re: Are holograms and buffer swirl the norm for a black car?

          Originally posted by glacon View Post
          The majority of the swirls are holograms and resemble the bottom two pictures. There are some cobwebs on the hood though.
          That means the swirls were instilled by someone misusing a rotary buffer on your car, if this happened at the dealership then they should pay to have it fixed and you shouldn't trust them to do the job right the second time.

          Print this post out and show them the verdict on their work.

          Usually works best to print out in Landscape mode.

          Remember, each time you have the clear coat on your new car buffed, especially with a rotary buffer, you are removing precious clear paint off the surface which reduces the film-build of the clear layer of paint.

          All the UV protection for the basecoat is in the clear layer, so the more clear paint that is removed the less UV protection you have for the basecoat over the service life of the car.

          You shouldn't have to accept a new car with rotary buffer swirls.

          Ask the owner of the dealership if he would accept this kind of quality?

          If he or she says "No", then ask them what they would do?

          Tell him you want a brand new version that no one has touched, let them deal with the swirls and finding a person to buy the swirled out brand new car. For the kind of money a new car costs you shouldn't have to accept a swirled out paint job and then have to deal with it.

          Just another dealership horror story on a detailing discussion forum.


          Mike Phillips
          760-515-0444
          showcargarage@gmail.com

          "Find something you like and use it often"

          Comment


          • #20
            Re: Are holograms and buffer swirl the norm for a black car?

            Originally posted by glacon View Post
            Are there any resources anyone could point me to, so that I might find a skilled professional to fix these problems.
            You can post a thread here for a Pro Detailer and hopefully someone with a good history on this forum or some other forum will help you out.



            What did you pay for the new car?

            Should you be having to deal with less clear coat on the car and now having someone else fix it?
            Mike Phillips
            760-515-0444
            showcargarage@gmail.com

            "Find something you like and use it often"

            Comment


            • #21
              Re: Are holograms and buffer swirl the norm for a black car?

              The dealer is willing to pay to have an outside detailer fix it. He is not willing to replace the car with a new untouched one. This is why I was hoping to find someone who could recommend a good detailer in my area.

              Comment


              • #22
                Re: Are holograms and buffer swirl the norm for a black car?

                Originally posted by glacon View Post
                The dealer is willing to pay to have an outside detailer fix it. He is not willing to replace the car with a new untouched one. This is why I was hoping to find someone who could recommend a good detailer in my area.
                The page you are looking for doesn't exist or has been moved.


                Joe at Superior Shine is one of the best I've seen around, and it looks like he may be near you.

                Comment


                • #23
                  Re: Are holograms and buffer swirl the norm for a black car?

                  Well I pushed the dealer on Superior Shine, and rather than pay the $600 he actually took the car back and is going to issue a check on Monday for a full refund. So, now I have no car... but also no swirls.

                  I love that car in black. And it would sadden me to settle for a different color, but it might be best in the long run. I have heard that silver cars don't hold their color over time as well as dark cars. That they fade. Any truth to that claim?

                  Comment


                  • #24
                    Re: Are holograms and buffer swirl the norm for a black car?

                    Originally posted by glacon View Post
                    Well I pushed the dealer on Superior Shine, and rather than pay the $600 he actually took the car back and is going to issue a check on Monday for a full refund. So, now I have no car... but also no swirls.

                    I love that car in black. And it would sadden me to settle for a different color, but it might be best in the long run. I have heard that silver cars don't hold their color over time as well as dark cars. That they fade. Any truth to that claim?
                    Great job on getting your money back. I know it can be a challenge to deal with certain car dealerships. Considering you do not have a garage or proper tools/product to prevent future occurrences, I would suggest, taking your vehicle to Superior Shine's to be prepped. His dedication to 100% satisfaction is out of this world. I’m sure he will give you some pointers as well.

                    If I were you, I'd get another black car..But, read this forum frontwards and backwards, buy a g110 or other random orbital polisher that will not instill buffer swirls/holograms and step back and relearn how to limit the swirls you instill into your paint. Then, follow up with your polisher with M80 to correct every so often. M80 and the g110 are mild enough to be used as necessary. Just find a cool shady area to wash and polish where you live.

                    Also do this, only wash your vehicle yourself. No carwashes.. Even the touchless washes use harsh soaps that strip your wax off. Just remember, with a black vehicle your room for error is 0.. There can never be a quick car wash or I'll just quick detail it since it’s a little dusty.. You have to form a dedicated, well thought out plan that allows you to wash the vehicle without instilling any swirls or scratches. And hope that your vehicle is not extremely scratch sensitive. And try to have fun all while doing it.. Just remember, you have an eye for swirls now and it will only become keener as time goes on..Unless you trick them by applying wax every other day to fill in the swirls..

                    Comment


                    • #25
                      Re: Are holograms and buffer swirl the norm for a black car?

                      With my new car, be it black or silver, I will be telling the dealer not to detail the car. Should I tell them not to wax it, not to wash it? What instructions will serve me best to give them?

                      Comment


                      • #26
                        Re: Are holograms and buffer swirl the norm for a black car?

                        Originally posted by glacon View Post
                        With my new car, be it black or silver, I will be telling the dealer not to detail the car. Should I tell them not to wax it, not to wash it? What instructions will serve me best to give them?
                        Honestly, Tell them to leave the protective shipping film on the car..No prep what so ever to the paint..

                        Comment


                        • #27
                          Re: Are holograms and buffer swirl the norm for a black car?

                          Remember I am a novice, did not own a car in NYC. Is washing the car considered prep to the paint?

                          Comment


                          • #28
                            Re: Are holograms and buffer swirl the norm for a black car?

                            Hey all just have to say i have 08 honda civic black. Today i polished it with a 9006 pad and d151. I took out the dealer swirls but when you look really close you can see some micro marring. Mike hopeing you or tim can chime in on this. I used my g100 to apply speed 3 also new pad primed. Tks john.

                            Comment


                            • #29
                              Re: Are holograms and buffer swirl the norm for a black car?

                              Originally posted by 9C1 MAN View Post
                              Hey all just have to say i have 08 honda civic black. Today i polished it with a 9006 pad and d151. I took out the dealer swirls but when you look really close you can see some micro marring. Mike hopeing you or tim can chime in on this. I used my g100 to apply speed 3 also new pad primed. Tks john.
                              You should start your own thread instead of tagging onto this one. If you don't know how to start your own thread we keep a picture on the bottom of the forum homepage that shows you how, here you go...


                              If you want to start a new thread, then click to the appropriate forum by clicking here and selecting the forum that best describes what your topic will be about and then look for the button on the left hand side of the page that says, New Thread and click on it. You'll see a place to type in your Subject and below that a message box that you can type your message into. After you're finished with your message, click on the Submit New Thread button and your message will be posted to the forum.


                              Mike Phillips
                              760-515-0444
                              showcargarage@gmail.com

                              "Find something you like and use it often"

                              Comment


                              • #30
                                Re: Are holograms and buffer swirl the norm for a black car?

                                Originally posted by glacon View Post
                                Remember I am a novice, did not own a car in NYC. Is washing the car considered prep to the paint?
                                Sure but it's limited to removing loose dirt. Most people consider the real prep work to start after washing the car when you clay, (if needed), and then use a product to remove swirls and scratches, (if needed).

                                Like already stated in this thread, when you go to buy a new car tell them not to wash or wax or detail the car in anyway, even share your recent experience.

                                Mike Phillips
                                760-515-0444
                                showcargarage@gmail.com

                                "Find something you like and use it often"

                                Comment

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