Horrible NXT 2.0 Experience

[CHzo6]

Re: Horrible NXT 2.0 Experience

Perhaps your Dawn wash removed the cover wax put on by the dealer and revealed the damage that was already there. You mentioned every step in a complete detail except one, polishing. If there were defects, your method did nothing to remove them.

Bingo! I've seen this countless times!

[Jefri Lay]

Re: Horrible NXT 2.0 Experience

My friend uses NXT 2.0 on his new car and I see that there's no swirls and scratch on his car. You should contact the customer service, maybe they have the solution for your problem.

[akimel]

Re: Horrible NXT 2.0 Experience

Augustus, clearly you are well-experienced with waxing, so I'm sure you would not have applied the wax too thickly. NXT can be ***** if applied too thick. 1.5 hours set-up time is a bit long, but many folks allow 45-60 minutes for NXT to setup before buffing. Is it possible that something in the air could have settled on the surface during the setup time?

The only thing I can think of is that something is wrong with the bottle of NXT that you bought. NXT can be finnicky (as anecdotal reports document), but I've never read anyone having the kind of problem that you have described. Call Customer Service.

Personally, I strongly prefer strong applicators over microfiber applicators. I have marred the paint on my black Honda using microfiber applicators.





Personally I dislike the use of microfiber

[Michael Stoops]

Re: Horrible NXT 2.0 Experience

Well obviously something went horribly wrong here, that's for sure.

First off, there is nothing - absolutely nothing - in NXT that could possibly scratch paint. You could use half an ounce and it won't, you could use half the bottle and it won't. While half an ounce is possible (see How to apply a very thin coat of wax with a G110v2 it is sort of an extreme. While some people have indeed used half a bottle (which is, obviously, very wrong in and of itself) it is only through overuse that we see NXT being very difficult to remove, and leaving heavy residue behind. The explanation of the Dawn wash having removed anything applied to the paint that was concealing any existing defects is very plausible - after all, that's why you used Dawn in the first place; to remove anything from the paint, right?

So, it sounds like you have more than enough experience applying wax to have not grossly overused it. We are a bit curious, however, as to why you chose the particular microfiber pad you did when we supply a foam applicator with both liquid and paste versions of this product. But even then, there's no reason why you shouldn't be able to get outstanding results using such an applicator. Heck, we know people who to this day insist on using old athletic socks to apply wax. Yes, it's true, and they swear by it. But it still works for them - bottom line.

So really we are, at this point, less concerned about any marring you see since it most likely was there before you started. Even if these defects were caused by something trapped in the microfiber applicator pad, which is possible though not likely according your description of your experience with this sort of thing, that still takes blame for the marring away from the NXT. Again, there's nothing in NXT that could possibly cause this marring. What are concerned about is the difficult application and removal. That just should not be the case with this product as it just glides on, dries fully, and wipes off with ease. Heck, we've been using nothing but NXT 2.0 in our Saturday Classes for years, and it's never behaved like this for us. Plus, it's one of the highest selling waxes in the country, and that isn't going to happen if it's darn near impossible to use, and scratches paint.

What did happen, then? Well, without having the product back to take a look at and see if something had been tampered with (odds are virtually nil that this would actually happen, to be honest) or if it somehow went bad before you got a hold of it, it's sort of hard to say. We have no other reports of this sort of behavior with the product so there is no "bad batch" that we're aware of. You said you threw it away - does that mean it's sitting in the garbage can outside your garage, or has the local trash service picked it up? This behavior is just so far outside the realm of normal for this product that we'd like to get it back. Any chance of that happening?

[Jefri Lay]

Re: Horrible NXT 2.0 Experience

My friend uses NXT 2.0 on his new car and I see that there's no swirls and scratch on his car. You should contact the customer service, maybe they have the solution for your problem.

It's just unusual I guess. I used Meguiar's products lately and found many great result in using it. As long as you do it the right way.

[ffboy]

Re: Horrible NXT 2.0 Experience

Its very likely that the microfiber applicator caused the problems you've experieinced and not the NXT 2.0 itself. There are some characteristics in microfiber applicators that are useful for some products but most of the time (if not always) foam applicators are recommended. The problem with microfibers is that it "drags" or "bites" a lot more on the paint surface vs. foam. It also absorbs a lot more product. Combine those 2 characteristics, you end up using a lot more product to get a full coverage, you use more product to allow it to "glide" on the surface, extra effort (force) may be needed to spread the product, the face of the pad is then forced unto the paint finish. Also, you may not be able to "work the sealant" because of this. What does one get? a thick hazed up layer of wax that requires alot more effort to remove and yes, that effort is put into the paint and can cause the marring or scratches..
Its the same thing i observed with mothers waxes. Even the ridiculously easy to apply/remove FX synwax becomes a chore when applied thick or with a microfiber applicator (well, at least in my experience).

WIth foam applicators, i'm able to apply the nxt (paste or liquid) very thinly. The paste is a bit trickier to use, but of course its a bit expected. Its thicker, so it requires a bit more time and effort. With foam, when applying nxt i work the product in and spread it until a barely visible layer is left. I based this on training videos where Mr. Stoops demonstrated the right way to apply NXT. NXT 2.0 gives enough time for it to be spread thinly before hazing, which i really like.

With a microfiber applicator? Don't be surprised if you don't achieve these characteristics. I really hope you still find the NXT you threw out and give it another try with a foam pad. Sorry, but when it comes to applying waxes and glazes, i'm not a fan of microfiber applicators.

[ffboy]

Re: Horrible NXT 2.0 Experience

Dawn will remove any wax/polish and leave the paint dry, grabby, and squeeky. It can, therefore, expose the dreaded (if any) dealer instilled swirls.

SInce your paint is dry, squeeky and grabby, it will affect in a BIG way how the wax spreads on the surface if your car. Applying wax on a surface that was "dawned" will take more effort than applying wax on a deep crystal polished or glazed surface.. Very much the same whether or not the paint has been clayed.

And it gets further complicated with the type of applicator used.

[tguil]

Re: Horrible NXT 2.0 Experience

Ah heck, just get a good polish (Meguiar's has a ton of them). Follow the directions on the bottle and then give NXT 2.0 another try. This time use a foam applicator for both the polish and NXT. Years ago I messed up the black gas tank on one of my Harleys applying NXT with a microfiber covered foam pad. The original "Meguiar's Mike" suggested that I repolish the tank with Meguiar's #80 using a foam pad and then then apply the NXT with another foam pad. Problem solved. Oh, by the way...toss the Dawn.

Tom

[aerogt01]

Re: Horrible NXT 2.0 Experience

Well obviously something went horribly wrong here, that's for sure. . . This behavior is just so far outside the realm of normal for this product that we'd like to get it back. Any chance of that happening?

I've had products separate and talked with Meguiar's a number of times and I have never asked for them back, simply replaced them. (Not that I would want them to, shipping gallons gets expensive.)

This shows me they really want to do what they can to solve this. I am curious as well, are you going to send it back?

[ffboy]

Re: Horrible NXT 2.0 Experience

Foam all the way! Well, at least for polishes and waxes.. or tire dressings..

[Augustus4]

Re: Horrible NXT 2.0 Experience

Regarding the delivery specifics and condition of the car on receiving it- it was transported from the dealership directly to me. It was washed the next day and inspected. The car was flawless.

Then on the same day as applying the NXT, it was washed early in the morning for a car meet. Then later that same evening it was prepped and NXT was applied as I mentioned in my first post. In addition, the dealer was told to not touch the car since who know what materials they use; but regardless of that, I thoroughly inspected it and washed it 3 times before applying NXT.

Honestly, the only explanation I can think of is that I got an old bottle of NXT or a defective one.

I chose the particular microfiber pad because I have had experience with it and trust it. I have never used the foam pad so I would not start now. I have never had a problem with the microfiber pad type that I used. Like the people who swear to using old socks and it working for them, the microfiber pad has worked for me countless times. I'll also add that the towel used to remove NXT had the tag removed and had been previously washed. Again, I have a lot of experience with treating a car well.

The marring was not there before I started. I guarantee that. Again, the car was fully inspected and washed previously, even for a car meet.

"That just should not be the case with this product as it just glides on, dries fully, and wipes off with ease." That has been my experience with many other polishes and waxes and exactly what I expected from NXT. I even texted my fellow car enthusiast buddy about the difficulty and weirdness of applying NXT right when I started.

I did throw it in the trash since I was pissed off but took it out - I will gladly send it to Meguiar's.

I have yet to work on correcting the marring.

[Markus Kleis]

Re: Horrible NXT 2.0 Experience

Regarding the delivery specifics and condition of the car on receiving it- it was transported from the dealership directly to me. It was washed the next day and inspected. The car was flawless.

Then on the same day as applying the NXT, it was washed early in the morning for a car meet. Then later that same evening it was prepped and NXT was applied as I mentioned in my first post. In addition, the dealer was told to not touch the car since who know what materials they use; but regardless of that, I thoroughly inspected it and washed it 3 times before applying NXT.

Honestly, the only explanation I can think of is that I got an old bottle of NXT or a defective one.

I chose the particular microfiber pad because I have had experience with it and trust it. I have never used the foam pad so I would not start now. I have never had a problem with the microfiber pad type that I used. Like the people who swear to using old socks and it working for them, the microfiber pad has worked for me countless times. I'll also add that the towel used to remove NXT had the tag removed and had been previously washed. Again, I have a lot of experience with treating a car well.

The marring was not there before I started. I guarantee that. Again, the car was fully inspected and washed previously, even for a car meet.

"That just should not be the case with this product as it just glides on, dries fully, and wipes off with ease." That has been my experience with many other polishes and waxes and exactly what I expected from NXT. I even texted my fellow car enthusiast buddy about the difficulty and weirdness of applying NXT right when I started.

I did throw it in the trash since I was pissed off but took it out - I will gladly send it to Meguiar's.

I have yet to work on correcting the marring.

Few guesses here...since that is all we can do.

First off, any chance your initial inspections were done in lighting that didn't show the damage you see now? It is very possible during the day to have "sun" not show something one time, and fully show a mess another time.

Next up, the three washes. The number one way cars get swirled is from washing and drying. three washes is PLENTY to ruin some softer paints if there is any mild contamination on a wash mitt or drying towel.

Is this a black BMW? Although generalizations are exactly that, and not 100% accurate, BMW black paint is notorious for being so soft it can scratch with a microfiber towel and a little too much pressure.

IF you let the NXT dry for close to two hours, and/or applied it any thicker than whisper thin, odds are you had to use a decent amount of pressure to remove it. (In the future, all Meguiar's waxes and sealants should be removed according to the SWIPE TEST).

As for the other experiences, I just don't know what to say. It doesn't sound like NXT, even "old/bad" NXT... something seems amiss.

[omgitsjordan]

Re: Horrible NXT 2.0 Experience

one thing i noticed the other day while at walmart was
1.the nxt wax in a paste form was on clearance.
2. there was no seal on the wax itself. you could open the lid and the paste was just there, is that normal? i would have bought one (there were several, all the same) but the pasted looked like it was opened, touched, and just left out. all were the same.
maybe the one you bought was the same, therefor causing the problems? i'm sure Meguiars will make things right. good luck

[jfelbab]

Re: Horrible NXT 2.0 Experience

Another datapoint...

In my experience, a microfiber pad is many times more aggressive than anything in NXT Tech Wax. If something were to cause marring, I'd first look to the applicator or the MF toweling used for removal.

I've used NXT (both versions) since it was introduced on dozens of different vehicles. I've not seen any marring caused by it. I'd not rule out other sources for your marring.

[rst08tierney]

Re: Horrible NXT 2.0 Experience

one thing i noticed the other day while at walmart was
1.the nxt wax in a paste form was on clearance.
2. there was no seal on the wax itself. you could open the lid and the paste was just there, is that normal? i would have bought one (there were several, all the same) but the pasted looked like it was opened, touched, and just left out. all were the same.
maybe the one you bought was the same, therefor causing the problems? i'm sure Meguiars will make things right. good luck

Honesty, the odds of someone tampering with a wax is fairly low to not probable.

Paste on clearance seems to be the norm for stores. If you think about it, your average consumer is going to grab wax in a liquid form since they think its faster and easier.

*Going back I think everyone assumed the OP car was black, did we ever get some clarification?