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**Andy's Pro Detailing** · Feb 24, 2009, 07:38 PM

Re: Tough day at dealership...

sry about that. Give the service guy a "serious face" so they actually pay attention to your request next time. I always take my truck to the same service manager, he already knows how anal I am with my vehicles. Heck I even buy my own synthetic oil. A

Those car washes are horrible....

**Carfire** · Feb 24, 2009, 07:52 PM

Re: Tough day at dealership...

Sorry to Hear the Bad News!!!
It really stinks!!

**invertalon** · Feb 24, 2009, 08:55 PM

Re: Tough day at dealership...

Yeah it really was a bummer... The serviceman did not know that they started washing either, and I never told HIM that I did not want it washed. The guy who tags and id's the car usually puts up a no-wash note, but said they will not be washing today so no worries. So I guess I should of just told both to be safe, but when your told they are not doing it at all, and signs are posted apologizing for no car washes today, you just don't think you need to.

Oh well, tomorrow I will try to wash it and run some swirl x on my back end... Try out some new product!

So I guess its a bit bitter-sweet

**Carfire** · Feb 24, 2009, 09:04 PM

Re: Tough day at dealership...

I hope it works out well for you!!
Post some pictures if you do get to Swirl Removal.

**ClearlyCoated** · Feb 24, 2009, 10:10 PM

Re: Tough day at dealership...

I feel your pain. Two months ago, I took my car into a paint and body shop for bumper cover repair. I specifically requested no complimentary wash. When I went back to pick up my car a few days later, I witnessed a shop gofer furiously wiping down my car with a dry, dirty chamois. Worse than swirl city. Try severe scratch city. The service manager suddenly remembered my request and said "Oh yeah, you didn't want a wash, did you?"

I replied, "What wash? It looks like your guy decided to rub shop dust off my car with a chamois." I start pointing out horrifying scratches all over the car, especially on the hood. The service manager calls over the gofer who rubbed my car down and asked him how he washed my car. The guy relies, "Oh, I just gave it a dry wash. I ran a wet cloth over it and dried it with a chamois"

For cryin-out-loud, it's a PAINT and body shop!!! If anyone should know how to treat paint, you figure it would be them!

So I had my car professionally detailed (high speed polished) to repair the damage. Insurance covered most of it under a comprehensive claim, and the paint and body shop paid my deductible. But what else can you do? Tape a reminder note to the inside of the windshield? But the upshot was I found a great community of car geeks on MOL

while researching how to have the damaged repaired, and now I have a keen interest in keeping my car looking like this:

EDIT: I had posted a before and after pic but removed them. Didn't want to hijack the thread.

**J. A. Michaels** · Feb 25, 2009, 03:36 AM

Re: Tough day at dealership...

Whenever you go in for service you have to keep telling everyone, No Wash. I have even told the mechanic, walked over to the wash bay pointed out my vehicle. Told them no wash. When you make a pest of yourself they usually get the message.

**Murr1525** · Feb 25, 2009, 04:02 AM

Re: Tough day at dealership...

When I bought my car, I said no wash. It was on a dusty lot, interior was dusty. If it had rained, it would have looked like it was covered in mud from off-roading. Of course I said no wash.

The guys made me promise that when my dealer checklist/evalutaion arrived, I would check that I recieved the car shiny and clean.

**Justin Murphy** · Feb 25, 2009, 04:24 AM

Re: Tough day at dealership...

In a weird way, it's kinda nice that are even still offering washes. 85% of the normal customers love this as most have no idea about paint care.....they just want it clean. So I understand why they do it but I don't understand that you said NO and they didn't listen. Well, at least you you'll be getting some practice time in soon.

**Tuck91** · Feb 25, 2009, 04:04 PM

Re: Tough day at dealership...

Sorry to hear about it, im sure all of us have some sort of correction work to do this spring.

**invertalon** · Feb 25, 2009, 04:44 PM

Re: Tough day at dealership...

Well just got done doing my little fix-up. Spent about 2.5hrs washing, drying, UQD, Engine Cleaning, Tires, etc... I then proceed to use Swirl X and Scratch X 2.0 on my rear bumper and hatch. LSP with NXT 2.0. Results? Awesome!

It is not perfect, no, but its back to the "have to look to find the swirls" rather then "hey look at all those swirls!". Very happy with it. I also used some man power with SX2.0 to get out some deeper scratches. Very nice.

Product wise, Swirl X is very, very NICE. Long work time, excellent results.

Scratch X 2.0 has less work time it seems, but only by a hair. Excellent results. Very easy to work with!

btw, I used a DA doing most of the work, by hand the harder to reach places.

In the end, I got the new-dealer issued swirls out and then some. Some are still around here and there, but its back to its normal glory! Better than before I ever went to dealer.

VERY impressed with these new products. I did not bust out my ultimate compound just yet, but I have some areas that can use it... That is for my spring detail though!

Here are some pics! Two before and three afters.

**Tuck91** · Feb 25, 2009, 05:17 PM

Re: Tough day at dealership...

looks a lot better, now you will be able to sleep tonight knowing you got those nasy swirls out of your car. good work

**Skuz** · Feb 25, 2009, 07:21 PM

Re: Tough day at dealership...

I don't have to worry about that. The dealership I usually do business with washes cars when sold, never after being serviced.

Or it may be that I always clean it real well just before getting there.

**TRIPOWER1** · Feb 25, 2009, 07:39 PM

Re: Tough day at dealership...

I work for a highline new car dealer and we use the scratch "O" matic style car wash, i really dont think that the customers care they look at it as a free full service wash in and out. The only time they care is when they take delivery of their new car and i could tell the stories about this process a different day thou.

**Megafast13** · Feb 26, 2009, 02:35 PM

Re: Tough day at dealership...

I understand your pain, but car washes that are free are an amazing deal for about 99% of the people I know. I have friends that are like "just clean the inside" I can get it washed at the dealer. And I Try and try to explain how horrible those car washes are for the paint but they just look at me weird lol

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