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letter of thanks

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  • letter of thanks

    First a little background. We have been in business for 8 years now and when we started we did everything that showed up on our doorstep. I also suffered with used car work for about 2 years, but it paid the bills. Then I was LUCKY enough to be introduced to the Meguiars Rep for my area. We were at the time using the locally available wholesale recon items and they were ok, but no consistent results.

    The local rep then introduced me to the man who would change our shop and our level of work 200%. Rod Kraft is my area's business manager for Meguiars. He not only is a very nice person, but true professional! He set us up with a product selection that would work for us and advised me on where he was teaching and how to get in the classes.

    I have used about every pro product out there but i always had Meguiar's products on the shelf. Then I finally figured it out! I tell you this because as we enter our 8th year, we have come to the point at which we have about 5 days to fill in 2009 and have this year filled except for a few days off here and there,and most clients are high end or exotics, and no dealer work!

    I can only tell you that this would have never happened if I would not have met Rod Kraft and Mike Phillips, along with using what i feel are the finest products bar none! And yes i have tried all of them!

    I have 2 suggestions if Mr. Meguiar reads this, hire more people like this for the local reps because they are spread way to thin! Second, how about doing away with some of the support products and offering floor mats and seat covers with the company logo we could purchase?

    I have taken up enough space, so thanks again!

    Mike
    Mike
    The Shine Shop
    410-833-1632
    Reisterstown MD

  • #2
    Re: letter of thanks

    Hi Mike,

    Thank you for the kind words and we'll be sure to send the link to this thread to Rod Kraft and his Manager. We sure had a great Roadshow class when we we're out there going on over 2 years ago!

    Time flies when you're having fun...

    Pictures & Comments from Reisterstown, Maryland


    Congratulations on your success...

    Mike Phillips
    760-515-0444
    showcargarage@gmail.com

    "Find something you like and use it often"

    Comment


    • #3
      Re: letter of thanks

      Great success story and this goes to show you how great a company Meguiars really is. You are right on about good reps or reps in general too. I am in the auto parts biz and it is very hard to find a good rep anymore.

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      • #4
        Re: letter of thanks

        Whoa! You are practically booked for the next two years!!!???? That's fantastic, good for you!!!
        Michael Stoops
        Senior Global Product & Training Specialist | Meguiar's Inc.

        Remember, this hobby is supposed to be your therapy, not the reason you need therapy.

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        • #5
          Re: letter of thanks

          What a nice detail shop you have and great success story.

          03 MINI BRG/BLK CVT - SOLD | 08 Black WRX - FAST!

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          • #6
            Re: letter of thanks

            Congratulations on your success.Almost have all of 09 booked. That is fantastic. Way to go. Here's wishing you continued success. Congrats again.
            quality creates its own demand

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            • #7
              Re: letter of thanks

              Congrats and keep up the good work

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