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I just opened up a new container of Meguiar's #45 Polish and it performs different than the previous one used. The new one cakes on the surface rather quickly and doesn't spread using the PC. I recall having a similar experience with another product in the Marine/RV line and a Meguiar's representative on the phone said it was most likely caused by stale product. Is the same thing happening? Should I call again to have the product replaced? Incidently, I'm using the polish on a gelcoat surface that was previously cleaned with #49 Oxidation Remover. The temperature was about 70 degrees F and out of the sun.
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Re: 45 Polish Caking
If you think something may be wrong, give customer service a call on Monday and see if they can either troubleshoot the issue, or send you a replacement product.
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Re: 45 Polish Caking
Well, it looks like Meguiar's has stepped up to the plate again and will be replacing the polish. Their phone rep. said it shouldn't be performing as I described. Not all manufacturers stand by their products as well as Meguiar's. Kudos to them.Comment
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Re: 45 Polish Caking
It's cheaper to replace the questionable product and keep a customer happy than to offend a customer and win new customers. It's a good business practice.NOTE: Post count does not reflect actual detailing knowledge.Comment
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