Training for retail clerks?

[RacerX88]

Doesn't exactly fit the category but, if Megs wants to sell more at retail will they consider or are they already doing training for clerks?

Even a DVD for some Target/WalMart/KMart employee would be better than nothing. At the end of the video give them a special URL/Web site to request a Certificate.

I have tried to get some stuff at Retail "pulled through the channel" and usually it's met with a blank stare. Heck, I was talking to one clerk on the phone about M105... (they didn't have it, didn't know about it). He didn't believe it was possible... he was harping about some compound not even safe for CC. The sadest thing is this retail chain has some Mirror Glaze products on the shelf !

Don't get me wrong... I worked in retail for 10 yrs. I know what we are generally dealing with... anyone that shows signs of life!

Maybe some of these retail chains could host a workshop in the spring?

Just my two cents.

[Murr1525]

Re: Training for retail clerks?

I doubt Walmart would care.... but even the PBE stores could use some help...

[TerryAdams]

Re: Training for retail clerks?

I went to four MEG PBE's within the Los Angeles area I live in. One seem to carry only "pro" level products of 3M. Two others I went to had two items in stock in the quart sizes. One in Sun Valley did have a bunch of older Meg's products and some discontinued items too. They were the only one's that did offer to order the newer items for me... at MSRP PRICE.


So yes, many PBE's are a "dead-end" for getting Meg's products right away or at "fair market" prices.


Bottom line: ADS or some other online store is the place to go for Meguiar's products.


As far as retail stores: It's a fight for shelf space. Meguiar's has a lot of consumer products to sell and they are very limited, I'm sure. Does any body know the current number of consumer tire dressings they offer?

[sdprius858]

Re: Training for retail clerks?

I wonder when i go to Autozone later today to fill out an app if i could write down, knowledge of auto detailing products under Special Skills

[AeroCleanse]

Re: Training for retail clerks?

The pro shop I go to has both Mirror Glaze and Detailer line and best of all they know what they are talking about. This is a smaller shop, where you often find people that care rather than the impersonal chains.

[BlueZero]

Re: Training for retail clerks?

The pro shop I go to has both Mirror Glaze and Detailer line and best of all they know what they are talking about. This is a smaller shop, where you often find people that care rather than the impersonal chains.

I know you sent me info before but... Is that the one on Westhill?

I'm afraid to go there. I know what happens when I get in a store with car care products. I guess I could leave my credit cards at home and just bring some cash, that way I won't over spend.

[CharlesW]

Re: Training for retail clerks?

I doubt Walmart would care.... but even the PBE stores could use some help...

I went to four MEG PBE's within the Los Angeles area I live in. One seem to carry only "pro" level products of 3M. Two others I went to had two items in stock in the quart sizes. One in Sun Valley did have a bunch of older Meg's products and some discontinued items too. They were the only one's that did offer to order the newer items for me... at MSRP PRICE.

So yes, many PBE's are a "dead-end" for getting Meg's products right away or at "fair market" prices.

Bottom line: ADS or some other online store is the place to go for Meguiar's products.

As far as retail stores: It's a fight for shelf space. Meguiar's has a lot of consumer products to sell and they are very limited, I'm sure. Does any body know the current number of consumer tire dressings they offer?

The pro shop I go to has both Mirror Glaze and Detailer line and best of all they know what they are talking about. This is a smaller shop, where you often find people that care rather than the impersonal chains.

Expecting the retail clerks to be knowledgeable anout the products they sell is like expecting the stock clerk or checker at the grocery store to know how to bake a cake.

The PBE stores vary a great deal and the one I shop at is great. They will order a product for you if they don't have it in stock and will often give out a good sized sample to try.

As far as what Meguiar's can/does do, The store I go to had a Meguiar's handbook that I would guess Meguiar's supplies most PBE stores. It had the Professional and the Detailer line in it. It had descriptions, how to use the products and the MSDS. It did not have the consumer line. The first time I saw one, I wanted to take it home.
Anything I had a question about that he couldn't answer, he/we looked it up in the Meguiar's handbook.
Maybe I should go back and see if I could get his old one when Meg's sends the new one to him. Even one a year old would contain a lot of information.

[AeroCleanse]

Re: Training for retail clerks?

I know you sent me info before but... Is that the one on Westhill?

I'm afraid to go there. I know what happens when I get in a store with car care products. I guess I could leave my credit cards at home and just bring some cash, that way I won't over spend.

Bear Paint they are on Wisconsin Ave in Appleton, closer to Appleton (Appleton Paper)

Baer Paints & Supplies Inc
523 E Wisconsin Ave
Appleton, WI 54911

Get Directions(920) 731-5933

[BlueZero]

Re: Training for retail clerks?

Thanks!

[Murr1525]

Re: Training for retail clerks?

Maybe we need some of those handbooks for sale...

[BlueZero]

Re: Training for retail clerks?

Maybe we need some of those handbooks for sale...

I'd be interested in seeing one. A pdf version would be cool too.

[Atlantean]

Re: Training for retail clerks?

In my store I sell both Meguiar's and AutoGlym. I do the full range of AutoGlym - both consumer and professional ranges. Not because it is better than Meguiar's but because AutoGlym deliver direct to my store and also because they train me on their products. I have been on their training courses and so feel more comfortable with their products when selling them. Having said that I personally have more Meguiar's gear in my own bag.

Training is a useful tool for people who sell these products. We are often asked for advice by people who do not know what to buy — confidence in answering their questions usually leads to them purchasing what you recommend.

[sdprius858]

Re: Training for retail clerks?

Actually sold a Smooth Surface Clay Kit and Gold Class Liquid at Autozone while I was there checkin out for any sales and at application for employment. Guy was looking at Turtle Wax Ice, I dont know what prompted me to say something seein as I'm a shy person but I told him about my process and he could come look and feel my car.

I literally clayed and waxed it(1 coat GC, 1 NXT) yesterday so it was nice. I guess he liked what he saw/felt because we went back in and he bought the Smooth Surface Clay Kit and a bottle of Gold Class Liquid Wax. Man I shoulda been hired on the spot I tell ya!

This gentlemen had a black Prius, so i think its going to look great if he does it right

But yes, most of the people I speak with acting like a "noob" always tell me to get the Armor All stuff. My question is usually what is the best stuff to get my tires to shine, "Armor All Original" is the answer.

[CharlesW]

Re: Training for retail clerks?

Maybe we need some of those handbooks for sale...

It would be nice to have, but it probably wouldn't be cheap.
As I remember, it was a pretty sturdy binder with loose leaf pages with index tabs. Lots of pages of information.

I'd be interested in seeing one. A pdf version would be cool too.

The pdf thing might possibly be workable, but the amount of work involved might keep Meg's from doing it.

Two drawbacks that come to mind.
1. A lot of work for a limited number of people.
2. Enough information that some of us hacks could get into trouble because we didn't truly understand some of the information.

Most of us don't even bother to read the instructions on the packaging now.

[BlueZero]

Re: Training for retail clerks?

So true! I'll admit that I don't always read the directions till I have a problem.

On a related note. At a previous employer the copy machine had a scan to pdf button. That was the slickest thing I've ever used on a copier. You could put in a stack of pages, push the button, then go back to your computer and click where you wanted it saved. I scanned just about everything in my files after I made that discovery.