Warning

[Tom MacDonald]

Hi Jokar,

I am in the office all day today. We may be shutting down a little early for the holiday weekend. If you have a moment give me a buzz at 800-854-8073 ext. 117. I have several questions for you and am sure that we can find a solution to this problem on your wheels!!!

Kindest regards,

Tom Mac Donald
Manager Quality Assurance/ Customer Retention
Meguiar's Inc.

[Jokar]

For the person who wanted pictures here are some. They were difficult to show the fine scratches.

[Mike Phillips]

I don't see them, even if I did, the only way you can scratch chrome with this brush is to rub the wire portion against the chrome which is not how the brush is to be used.


Have you called Tom about this?

[Jokar]

REPLY

Yes I have called Tom. The scratches are fine and i couldnt really pick up with my digital camera.

[Jeff Smith]

Just a thought here. Could it be possible you brush was part of a bad production lot? I have only used mine 3-4 times and have not had this problem. But, I tend not to use mine rigorously on the Chromed Surfaces. I use mine to get behind the chrome to the inside of the rim itself. My chrome is only cleaned with the wheel face brush from Meg's.

If not too much trouble, how about posting a pic of the brush itself. As close up as possible.

An afterthought after looking again at the pics. could it be possible you are hitting those brake rotor hubs with the brush and possibly pulling off some of that rust onto your brush? Just throwing out a possibility here.

[BenP]

I haven't used my brushes on chrome wheels before so can't comment on that, but so far the only problem I've had is the rubber "bung" falling off the end.

As regards bending and re-straightening them, I have two - one I keep straight that I use for the edges of spokes and the inside of the rim, and one that I keep bent at a right-angle for cleaning behind spokes.

My only "complaint" with the brush is that it isn't long enough to effectively reach the inside edge of 10J+ rims.

Ben

[roushstage2]

Not necessarily the brush...

I have $2500 Custom 2 Piece Black Chrome Wheels on my car. The only thing that touches them are the towels to dry them and I have very fine scratches on them (not a lot, but they are there).

The one product I would suggest using to get rid of them (haven't done this myself yet) would be Heavy Metal Ultra Fine Metal Polish. I have used this stuff on the poilshed lips on my wheels and it takes all of the scratches, etc out of them and makes them as shiny as chrome. This stuff is safe for almost every type of metal (Lists everything on the front of the bottle, and if it is safe for Black Chrome, it will be safe for Regular Chrome, which it is). PM me if you have any questions.

[Mosca]

I, too, am going to suggest metal polish of some kind.

If you think about it, the wheels are subject to perhaps the roughest environment of any part of the exterior. They are closest to the road, moving the fastest in both linear and rotational directions, and subject to intense heat and road forces. Dirt collects at the center of the wheel (moving the slowest), and under wet conditions is forced to the edges as the wheel rotates. You have no control over that. And dirt at the edge of an 18" wheel is moving considerably faster and acting with more force than dirt at the edge of a 15" wheel.

Jokar, when you clean you might simply be exposing natural forces at work. Try a good metal polish followed by a sealant like NXT, #20, or #21. Perhaps by adding this step to your regular maintenance you can keep these small scratches from reappearing.

All the best, I hope it does the job for you; and, nice truck!


Tom

[00GREENMACHINE]

how and what are you using to dry your rims. I would only suggest the very best plush microfiber towles. Just like a car's paint chrome rims will get very small swirls/scratches from drying them and will need to be polished out after time. ( thats why i am opting to go with a silver painted rim).