I just made the rounds of several (6) Auto Zone and Checker stores in the area trying to replenish my supplies. I found that they were only carrying a very small subset of your products. This has not been the case in the past. Actually, the shelves seemed rather bare today. I tried a few of the discount stores too ie. Target, Kmart, and still no products. I suppose I could order the stuff on-line but I hate it that I have to pay for shipping when I do that. If I buy in the store it's the same price, I don't have a shipping charge, and I get the product immediately.
For example, today I could not find the following;
C2000 Clay
M3416 Final Inspection
G12924 NXT Tech Protectant
#8232 Swirl Free Polish
G9332 EXTRA All Surface Cleaner,
M2805 All Metal Polish
Granted a couple of these items are "Pro" products but I find it hard to understand how things like the NXT Protectant and Final Inspection would not be on the shelves. IMHO, this is not good for your business. I did find one product, #26, in every store but that was the sole exception.
Is there anything you can do to prop up your product supply in those stores you sell in?
Do you have any "preferred" dealers who carry a broader spectrum of your products?
Do you offer "Free Shipping" for on-line customers who place orders of $50-$100 at a time?
Thanks for listening and keep on making these great products. If they weren't so good I wouldn't be writing.
Jim
For example, today I could not find the following;
C2000 Clay
M3416 Final Inspection
G12924 NXT Tech Protectant
#8232 Swirl Free Polish
G9332 EXTRA All Surface Cleaner,
M2805 All Metal Polish
Granted a couple of these items are "Pro" products but I find it hard to understand how things like the NXT Protectant and Final Inspection would not be on the shelves. IMHO, this is not good for your business. I did find one product, #26, in every store but that was the sole exception.
Is there anything you can do to prop up your product supply in those stores you sell in?
Do you have any "preferred" dealers who carry a broader spectrum of your products?
Do you offer "Free Shipping" for on-line customers who place orders of $50-$100 at a time?
Thanks for listening and keep on making these great products. If they weren't so good I wouldn't be writing.
Jim
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