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So, here's the correspondence I had with Meguars, I am in no way trying to cheat them whatsoever...
Me:
Hello, I had a gallon of M105 (the newer formula) along with a half gallon of the old formula still. I store the products in my garage and haven't used much 105 since D300 was released and now M101. When I went to check the bottles, the old formula was still intact but the new formula was like a milky white substance and it didn't matter how much I shook the bottle it still stayed in that consistency. It was a barely used gallon, maybe about 4 oz... I had poured it out and considered it a loss, but I was speaking with Kevin Brown on the phone this evening about it, he told me to contact you for a replacement. If that's possible, could I get D300 instead or the new M100?
I've attached a picture of the gallon and poured some out on the plate...
Thank you for your time, Tom
Meguiars:
Tom,
We can only replace the product you are having an issue with. Considering the high value and quantity of the item, you will have to mail the product back as proof of purchase. If you have any further questions, please contact us direct.
Me:
Nice customer service...
Considering all the new compounds out now that are superior to 105, I'm not about to pay the shipping to send the gallon back...
Thanks for the help!
Tom
P.S. most of it was poured out as I stated in my original post...
Me:
Hello, I had a gallon of M105 (the newer formula) along with a half gallon of the old formula still. I store the products in my garage and haven't used much 105 since D300 was released and now M101. When I went to check the bottles, the old formula was still intact but the new formula was like a milky white substance and it didn't matter how much I shook the bottle it still stayed in that consistency. It was a barely used gallon, maybe about 4 oz... I had poured it out and considered it a loss, but I was speaking with Kevin Brown on the phone this evening about it, he told me to contact you for a replacement. If that's possible, could I get D300 instead or the new M100?
I've attached a picture of the gallon and poured some out on the plate...
Thank you for your time, Tom
Meguiars:
Tom,
We can only replace the product you are having an issue with. Considering the high value and quantity of the item, you will have to mail the product back as proof of purchase. If you have any further questions, please contact us direct.
Me:
Nice customer service...
Considering all the new compounds out now that are superior to 105, I'm not about to pay the shipping to send the gallon back...
Thanks for the help!
Tom
P.S. most of it was poured out as I stated in my original post...
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