10% discount not applied?

[regisphilbin]

Just received my order i placed at a details day in Irvine Ca. I remembered the offer of "any order placed that day would include 10% off the original price along with free shipping" The receipt shows free shipping but not the 10% discount. Whats the deal?

BTW, I'm excited to start using the G100!

Regis

[Mike Phillips]

Hi Regis,

Thank you for bringing this to our attention, I'll forward this link to Customer Care and ask that they look into this immediately. You also might want to call them at 1-800-347-5700 and let them know.

[regisphilbin]

Mike,

thanks for the quick response....I'm sure it'll be resolved...=)

Regis

[Jose Torres]

RE: 10% Discount not

Originally posted by regisphilbin
Just received my order i placed at a details day in Irvine Ca. I remembered the offer of "any order placed that day would include 10% off the original price along with free shipping" The receipt shows free shipping but not the 10% discount. Whats the deal?

Hello regisphilbin,

Sorry about the confusion. Our sytem does not allow for a flat 10% discount from the total. So instead, the orders for the Detail Day at Meguiar's were calculated in the following fashion.

After calculating the total amount for the order, the total dollar amount to be discounted was taken off of 1 item from the order. As a result, each order will have one item with a significant discount (equal to 10% of the original total for the order), whereas the other products are regular price.

For example. If you bought 10 products at $10.00 per item. Your invoice would read 9 items at regular price or $10.00, and 1 item at $0.00, for a total of $90.00 (or 10% off). The free shipping was then waived before the order was filed.

Please do not hesitate to contact us at 1-800-545-3321 if you should ever need assistance.