returning 110v2

[evodriver]

I spoke with someone this morning in customer service but was slightly distracted at work while talking, and forgot to ask if I need a return order number or anything.

I need to return my G110v2 with a faulty cord issue. unfortunately this is the second one since feb. and when I recieved this one the store where I purchased it said that I would not be getting another one. that I am misusing it. Needless to say that I no longer do business with them.
I am in no way dissatisfied with meguiar's or their products,so please dont take this as a bash on meguiars.

[J. A. Michaels]

Re: returning 110v2

All I had to do was return it to Meguair's in the original box. A couple of weeks later, I received the new unit.

[gto_don]

Re: returning 110v2

I am in the process of returning my failed unit too. No RA (return authorization) number needed.

[Dan Fisher]

Re: returning 110v2

PERSONAL opinion:
There was a time long ago when all American Manufacturing was some of the best in the world, Rivaled all others!!! NOW quite a few of the new power tools that come to the American market place are foreign made, have you seen the conditions that these people have to work in and the pay that they get is not very good! The bottom line is we as a society have done this to ourselves, PRICE PRICE PRICE, not too many years ago when a consumer went out to purchase a new power tool they started the PRICE GAME where it always came down to cost for the average consumer DOLLARS AND CENTS!!!!!!!!! The cheaper made tool would most of the time be purchased due to PRICE and would last for a while then break down but we as a society accepted it as you get what you pay for, now we have Free trade with these countries and all that we have to choose from is the foreign products and it is always a guess as to which one will last the longest???? We as a society keep accepting mediocrity and politicial correctness lets not offend anyone and this is what we all get for our mundane efforts!!!!!! No offense Meguiars but why is it that if we purchase a G110v2 from you or most of the suppliers we have pay for shipping to you in order to get it repaired or replaced. But if we purchase from a place like AGO they will pay for shipping, To replace your product!! It just baffles my mind! You as a company choose to go out of the country to manufacture this tool for sale here! Is the bottom line that important that you can not or you choose not to back the tool for your loyal and constant customers that defend you and your products over most others on a constant basis! This is the start of the partial down fall of the American Equation " see how far we as a company can get away with this" the American consumer will not put up that big of a fuss because we have as a society been for years now accepting the mediocrity as the norm and we will pay for the return, To me this just seems all wrong!!! I understand the Big Business mind set at times it goes somethig like this " get it made as cheap as possible as quick as possible to market and collect the Money!! If we have a few we have to replace so what, the American consumer has begun to accept the so called bad apples as common place and will not put up that big of a fuss to really make a difference so to speak, and every thing will be ok" and we can just sweep it under the rug as a few bad units!! This as a whole does not look good for a company such as MEGUIARS, YOU NEED TO STEP BACK AND LOOK AT THE BIG PICTURE what are we as a company producing for our loyal consumers who continuously come back to us as a company for most of their needs!! I firmly believe that you do not send out your line of meguiars bottled products for mixing and bottling probably for fear of a big mix-up some where all puns intended!!! Well how about the power tool maybe some of the same thought process could be used for this product also!! JUST MY PERSONAL OPINION

[Brian Hann]

Re: returning 110v2

I spoke with someone this morning in customer service but was slightly distracted at work while talking, and forgot to ask if I need a return order number or anything.

evodriver,

Just sent you a PM.

[evodriver]

Re: returning 110v2

Brian,

thank you for the offer,but I have a meeting with an area Meguiar's sales rep. tomorrow to sign a limited trademark use agreement,so hopefully he will be able to take care of it.