OK, don't get me wrong - this is not a complaint. I currently have 15 Soft Buff 2.0 pads - 9 polishing, 3 cutting, and 3 finishing. I find that these pads are too big for my DA - I have more trouble with the pad vibrating and it takes a little longer to correct. I am using Lake Country 5.5 inch CCS pads right now and they work better for me. Some of the pads have been used - some have not. The ones that have been used have gone through the washer and dryer once and are still like new. The ones that are not used I did open - I don't know why.
Anyway, I know Meguiar's offers a 100% satisfaction guarantee on their products, meaning if I am not 100% satisfied, I can return them for a full refund. I purchased these particular pads from ADS. I have already spoken with Rick, but he said since they were already opened and some of them were used, there wasn't really anything he could do since he couldn't turn around and sell them. Which is understandable, and he advised me to talk to Customer Care. So, I ask you, what should I do?

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