This was just brought to my attention

[chessplayer]

first i would like to say i enjoy this site MOL and the products. 3 days before xmas my wife purchased a few items for me >gold class shampoo & conditioner, microfiber wash mitt and thee "water magnet". Which we received in perfect condition & on time ...3 days later a dupilcate order arrived..My wife never mention this to me till yesterday...Also she has informed me that meguiars billed her for 2 orders..Is this a random error ?l..Im well awhere its been 5 months ...like i said i did not oder these items my wife did..Curious if someone else has exprienced this error ...

[yalerd]

Re: This was just brought to my attention

I really can't tell, but when ordering online make sure you hit that last button only one time, it could be that you processed the order 2 times.

[Mike Phillips]

Re: This was just brought to my attention

Have you contacted Customer Care yet?

If not, call our Customer Care Hotline at 1-800-347-5700 and were positive they'll fix the billing error in a way that makes everyone happy.

[chessplayer]

Re: This was just brought to my attention

my wife or i will contact customer service monday afternoon...thanks for a qquick reply on friday morning . I just logged on to the internet tonight ...thanks mike....

[chessplayer]

Re: This was just brought to my attention

Meguiar's did a outstanding job on taking care of this problem for me...

100% excellent customer service..

Thanks Ben at Meguiar's.com

[Mike Phillips]

Re: This was just brought to my attention

Meguiar's did a outstanding job on taking care of this problem for me...

100% excellent customer service..

Thanks Ben at Meguiar's.com

Thanks for the follow-up!