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  • #1

    Problem with survey

    I received a survey the other day (via e-mail) from Meguiars for one of the new products. The product I received to test was hot shine tire cleaner. The survey I received was for the wheel cleaner. I would love to complete the survey, but I can't comment on a product I did not use.

    I sent an e-mail to customer service and have had no reply.
    -Bob
    NXTti graduate, Meguiars Ford/SEMA Team

    "All Corvette's are red, the rest are mistakes" - John Heinricy (Corvette Engineer)
    Tags: None
  • #2
    Hi Bob,

    I'll have someone contact you ASAP.

    Sorry I didn't reply to your e-mail to me, it's become a daily struggle to keep up with e-mail.
    Mike Phillips
    760-515-0444
    showcargarage@gmail.com
    "Find something you like and use it often"

    Comment

    • #3
      I just wanted to write and apologize on behalf of Meguiar's for getting the wrong survey to you. We are always interested to hear what you have to say about our products. if you are still interested in taking the survey just email me and I will send you a link to the correct survey for the hot shine. After you take it we will be sure to send your feedback over to our product marketing team to see what they think. Thank you again.

      Tlarson@meguiars.com
      Tim Larson
      Meguiars Customer Care Rep
      Meguiar's Inc.
      1-800-854-8073 ext. 169
      Tlarson@meguiars.com

      Comment

      • #4
        Re: Problem with survey

        Originally posted by RDVT4ME
        I received a survey the other day (via e-mail) from Meguiars for one of the new products. The product I received to test was hot shine tire cleaner. The survey I received was for the wheel cleaner. I would love to complete the survey, but I can't comment on a product I did not use.

        I sent an e-mail to customer service and have had no reply.
        I also received the e-mail two days ago and responded to it that it was the wrong product...I received the new Hot Shine Tire Foam but the survey was for the Tire Cleaner as well....I'd love to participate so if you could e-mail the proper link, I'll take the survey....thanks !!!

        blpoirier@verizon.net
        Bill Poirier
        West Seneca, NY 14224

        "until you can afford a great car, always strive for a great looking car"

        Comment

        • #5
          Originally posted by Mike Phillips
          Hi Bob,

          I'll have someone contact you ASAP.

          Sorry I didn't reply to your e-mail to me, it's become a daily struggle to keep up with e-mail.
          No problem Mike. I know your e-mail gets crazy, that's why I posted on the forum. I probably should have posted on the forum first, sorry.
          -Bob
          NXTti graduate, Meguiars Ford/SEMA Team

          "All Corvette's are red, the rest are mistakes" - John Heinricy (Corvette Engineer)

          Comment

          • #6
            Hi, Guys! I too, got the wrong survey. But since I have used the wheel cleaner, I completed it anyway, even though the new product I received was the Quick Wipes. Hope it doesn't cause a problem. Thanks again for the great products!!

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