Still waiting for my g110 (almost 2mo's)

[dedonderosa]

anyone else send in there g110 for warranty??? i sent mine in.. in the beg of november and they still havent gotten any in yet.... im a lil upset cause i still dont have it yet lol.... anyone else have this prob and are still waiting to get there new one from meguiars?? its just about 2 months now.. grrr

[J. A. Michaels]

Re: Still waiting for my g110 (almost 2mo's)

Did you give customer care a call? I am sure they could give you a satisfactory answer.

[imacarnut]

Re: Still waiting for my g110 (almost 2mo's)

1-800-347-5700

[dedonderosa]

Re: Still waiting for my g110 (almost 2mo's)

yea and the answer was .... we still havnt recieved any shippments in yet of new ones ...

[ziggo99]

Re: Still waiting for my g110 (almost 2mo's)

Well, the factory probably switched over to G110v2 production since it's new and coming out.

[Y34V8]

Re: Still waiting for my g110 (almost 2mo's)

During the summer my G110 died on me after using it about five times. I sent it to Meguiar's and got it in about three weeks. You should give them a call to see what happened with your G110.

My G110 died for the second time a while back and i decided to fix it my self instead of sending it again. It seems like there was some carbon buildup on the rotor where the carbon brushes make contact. I also noticed that one of the springs that pushes the carbon brush down was loose.

[dedonderosa]

Re: Still waiting for my g110 (almost 2mo's)

yea ill call them again monday... anyone spec i should ask for?

[imacarnut]

Re: Still waiting for my g110 (almost 2mo's)

yea ill call them again monday... anyone spec i should ask for?

Brian Hann
1-800-854-8073 ext.170

OR

Tim Larson
1-800-854-8073 ext.169

[Bunky]

Re: Still waiting for my g110 (almost 2mo's)

I would suggest you ask to get a G110v2 given the past issues you have had including the delays. You should not have to wait that long.

[speed3blackmica]

Re: Still waiting for my g110 (almost 2mo's)

oh yeah, i would call asap...no way id let 2 months go by..id be callin every 2 days for an update !

[dedonderosa]

Re: Still waiting for my g110 (almost 2mo's)

ok well i had to leave a message for customer care thats what tim larson told me to do.. because the other guy was on vaca and will return on monday... so i left him a message, but i will be calling again on monday... i really need my polisher back.... they should just give me a v2 and call it a day

[Brian Hann]

Re: Still waiting for my g110 (almost 2mo's)

Thanks for your patience guys. The good news is you will love this new machine!

Short answer: The short answer is we could not ship machines we did not have in stock. Everyone who has an order in place for a buffer will see their machine shipped very soon if they have not already shipped.

Long answer: ziggo99 is correct. When the decision to produce the newer model G110v2 was made months ago the logical move was to no longer have 2 different machines. This meant that we would exhaust our current supply of G110's, which happened to take place in October, and then move forward with only the new G110v2 to make a clean transition. There is really no way around the pragmatics of doing it this way. However, these things can rarely be timed perfectly especially considering this machine had some significant changes that really affected the manufacturing time. That combined with shipping times and other factors meant a back order situation in November and December.

The new machines finally started trickling in to our main distribution center in Memphis mid December. They were then shipped to our 3rd party shipper in Connecticut in late December. With the company wide back order situation, transit times, and the Holidays the new machines did not arrive to our partner in Connecticut until this week. So again, everyone who has an order in place for a buffer will see their machine shipped very soon if they have not already shipped.

[Mikejl]

Re: Still waiting for my g110 (almost 2mo's)

Thanks for your patience guys. The good news is you will love this new machine!

Short answer: The short answer is we could not ship machines we did not have in stock. Everyone who has an order in place for a buffer will see their machine shipped very soon if they have not already shipped.

Long answer: ziggo99 is correct. When the decision to produce the newer model G110v2 was made months ago the logical move was to no longer have 2 different machines. This meant that we would exhaust our current supply of G110's, which happened to take place in October, and then move forward with only the new G110v2 to make a clean transition. There is really no way around the pragmatics of doing it this way. However, these things can rarely be timed perfectly especially considering this machine had some significant changes that really affected the manufacturing time. That combined with shipping times and other factors meant a back order situation in November and December.

The new machines finally started trickling in to our main distribution center in Memphis mid December. They were then shipped to our 3rd party shipper in Connecticut in late December. With the company wide back order situation, transit times, and the Holidays the new machines did not arrive to our partner in Connecticut until this week. So again, everyone who has an order in place for a buffer will see their machine shipped very soon if they have not already shipped.

Does this mean you're replacing dedonderosa's broken v1 with a new v2 to get him back up and running?

Mike

[Brian Hann]

Re: Still waiting for my g110 (almost 2mo's)

Does this mean you're replacing dedonderosa's broken v1 with a new v2 to get him back up and running?

Mike

Yes. We are only producing G110v2's now so that is the only way to replace his machine.

[speed3blackmica]

Re: Still waiting for my g110 (almost 2mo's)

Yes. We are only producing G110v2's now so that is the only way to replace his machine.

thats really good to hear...if that is the case, then i wouldnt be mad at all for waiting the 2 months or so