Warranty Question

[71Malibu]

I just received my G100 and am excited to get to work with it.
I am curious though; I read in many places on this forum that the G100 has a no questions asked lifetime warranty which was a decisive factor in purchasing it compared to other Porter Cables of the same model, but my manual clearly states it has a one year warranty through PC and mentions nothing about any other warranty. The same manual has Meguiar's name all over it, so it is the correct manual that should be with the unit. Can anyone point me to any true documentation where Meguiar's backs this unit with a lifetime warranty?
Thanks.

[Mike Phillips]

I'll have a Customer Care Rep get back to you on this by replying to this thread...

[TKDDAD]

if you bought it from Mequiars or ADS I believe you get a lifetime warranty...I personally bought mine from ADS, love it, and have never had a problem with it...if I do, I know it will be covered...for life....I'll let the experts from MOL answer for sure but that's my understanding...

[Jorge Sanchez]

71 Malibu,

There is no acutal document stating that the Meguiar's offers a lifetime warranty. Your reciept for the Dual Action Polisher would be considered the warranty document. If you ever happen to loose the reciept there's no need to worry we'll have it in our data base. If you have any further questions feel free to contact me any time.


Thank you for choosing Meguiar's


Sincerely,

Jorge Sanchez

Meguiar's Inc.

Surface Care Specialist

800-854-8073 ext. 126

jsanchez@meguiars.com

[71Malibu]

Thanks Mike for pointing a customer care rep to my thread.

Thank you Jorge for the info.

Shall I assume Meguiar's covers the unit with the same implied life-time warranty even if it was purchased from an authorized retailer such as ADS and not purchased directly through Meguiar's as TKDDAD suggested?

I doubt I will ever have a problem with it as I never have had any issues with my other PC brand equipment, but was curious when I didn't find any data in the box.

Thanks again.

[Hot Spot]

Hi 71Malibu,
You could go through either Meguiar's or us if you ever had a problem with your G100 and needed to use your warranty . If you were to ever lose your reciept we would have your purchase information in our system for reference.

[71Malibu]

Excellent.
Thanks for the great customer support.

[RZ Autodetailing]

Thanks Rick for the info, thats one of the reasons i chose to do business with you ..keep up the great work and sales too....Rocco

[Ed 718]

Originally posted by Hot Spot
Hi 71Malibu,
You could go through either Meguiar's or us if you ever had a problem with your G100 and needed to use your warranty . If you were to ever lose your reciept we would have your purchase information in our system for reference.

Awesome I just got the Package #2 DA Polisher NXT Speed Kit and was wondering the same thing but you answered my question on this thread. I now can feel confident with my purchase from ADS....Awesome customer service.

[farefax]

Just ran across this thread I take it if you got it @ a detailing clinic it will also be in your data base for warranty?

[Jorge Sanchez]

As long as it says Meguiar's you're covered.

Originally posted by 71Malibu
Thanks Mike for pointing a customer care rep to my thread.

Thank you Jorge for the info.

Shall I assume Meguiar's covers the unit with the same implied life-time warranty even if it was purchased from an authorized retailer such as ADS and not purchased directly through Meguiar's as TKDDAD suggested?

I doubt I will ever have a problem with it as I never have had any issues with my other PC brand equipment, but was curious when I didn't find any data in the box.

Thanks again.

[skyace888]

Along the same lines as this thread, I recently received my G100 from ADS and wanted to know if it needs to be regularly oiled/maintained as per the manual. I think it said something like once a year. Does anyone actually do this?