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How do you answer all the questions?

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  • #1

    How do you answer all the questions?

    Like most people on this forum, I spend a good deal of time on my car. With the shiney car comes a lot of compliments. Also, there are the questions from friends, family, even strangers asking what type of products I use. I even had a friend ask me to list exactly what I use, line by line. I gladly did. When I was done, he looked at me like I had third eye (no offense to anyone who really has a third eye!!). He was shocked that there were so many steps involved. Then he looked at the finish on my car and realized that the great results justified the hard work.

    I try to explain the purpose of cleaners, polishes, waxes, etc, and some guys listen like I'm preaching the gospel. They are amazed at the potential of their car if the correct products are used. But most want the easy way out.

    The guy above wasn't about to take great measures, as is the case with probably the majority of weekend warriors. I directed him to NXT Wash followed by Meguiar's Cleaner/Wax. I explained to him that he wasn't going to get the full potential shine on the car, but he was more than okay with that. I made sure to "educate" him on the use of quality Meg's foam applicators and the new supreme shine MF towel.

    I'm wondering how you guys field questions from people who want a clean car but aren't as meticulous as most of us on this forum. Did I approach the above situation correctly? What tips can be given to the "average joe" without bogging him down with information that he isn't going to use, nor cares to?
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  • #2
    Like you said, alot of people dont spend the time and effort that many of us do. Example, My boss bought a new Nissan Frontier and wanted to keep it nice and do it himself (he has never waxed anything). When we went to the store for products he almost passed out with all that was needed. So I explained to him the results he would get with each one to let him decide if it was worth his time and if its the direction he was wanting to go. He elected to use a less involved method and then i showed him the steps on his truck. After the results he was quite pleased and did the rest himself. I think you just have to taylor the method to the desired results and effort level. Also i always consider the amount of maintainance that the person will put into it and may advise them of a more lengthy and involved first time detail in order to protect for longer periods of time.
    "I drink windex........it keeps me from streaking."

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    • #3
      i have a motto...."you get out of, what you put into". i set an example on the importance of car care to my friends/family, now they take better care of their cars (for the most part). the way i look at it is... a car is the second biggest investment (not cheap)other than a house and eventually if you would like to sell it, the most obvious people look at is the appearance. not to mention.... it just feels better driving a car that is well maintained.

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      • #4
        I too take far better care of my car then any of my friends or family. Most of them think that im nuts for spending the amount of time on it that I do. I just have to have it clean and shiney. I love the compliments and satisfaction of knowing that my car is in better shape then probably 90% of the rest of the cars ont he road.
        http://www.cardomain.com/ride/719605

        2002 SOM WS6 Trans Am - M6 - 3.42 gears
        Performance Mods: Jet Hot LT headers, Custom ceramic coated 3" ORY, SLP LM, Pro 5.0 Shifter, Volant Intake, Strut Tower Brace.

        Apearance Mods: Racing Stripes, MBA Head Plate Cover, Battery & Fuse Box Covers, Silver gauges, Window tint.

        Mods Waiting to be installed. BMR SFC's

        Future Mods.. ADR wheels
        Nic

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        • #5
          but they notice the results a lot less because of my tannish paint color... :\... sometimes i wish i had black

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          • #6
            Nothing shines like a polished black car. But they are such a pain because EVERY SINGLE THING shows.
            "I drink windex........it keeps me from streaking."

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            • #7
              This is actually a GREAT question!

              If I have to show ONE THING to someone, what I show is proper wash and wax technique. It's just as easy to pay attention and do it right as it is to do it wrong. I show the two-bucket method, I get them using soft materials (lambs wool, chenille), I show them proper drying technique, I get them to use car soap instead of dish soap, I teach them to toss dropped applicators, I teach them to not wax over dirt. I show them that it doesn't take any longer to do it this way, and it isn't any harder. I show them microfiber towels for wax removal.

              If I get a chance to show a second thing, it would be CLAY. Removing contaminants before waxing goes a LONG way toward preventing swirls and making wax coats last longer.

              But I would settle for the first one.




              Tom
              As the light changed from red to green to yellow and back to red again, I sat there thinking about life. Was it nothing more than a bunch of honking and yelling? Sometimes it seemed that way.

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