Hey guys!
Had a customer call me today with a first for me - some type of industrial grade epoxy was kicked up and onto the drivers-side of his GMC Acadia.
Now, I worked for Sherwin-Williams for a good many years and we dealt with these types of products on a daily basis, ecspecially during summer. I know that these products are nasty strong, and not something I can picture being enjoyable to remove.
He filled me in when he arrived at the shop, his wife had been driving in some construction riddled area, and apparently this epoxy was used as some form of adhesive / sealant under the reflectors in the middle of the street. Apparently the company doing the work told him they will pay for the repairs on his vehicle and he was referred to me to see what his options might be. When I inspected the vehicle I told him his best bet would most likely be to have a body shop replace the plastic trim along the bottoms of the doors, and the plastic fender wheel, as well as some repaint work on the drivers door.
I know that seems extreme, but I have never come across a safe method for removing epoxies, let alone on a car finish.
A little disappointed to turn away business but I'd rather have a customer respect me for knowing when to turn down work rather than make promises I can't keep.
You guys have any tricks? What would you have done?
Had a customer call me today with a first for me - some type of industrial grade epoxy was kicked up and onto the drivers-side of his GMC Acadia.
Now, I worked for Sherwin-Williams for a good many years and we dealt with these types of products on a daily basis, ecspecially during summer. I know that these products are nasty strong, and not something I can picture being enjoyable to remove.
He filled me in when he arrived at the shop, his wife had been driving in some construction riddled area, and apparently this epoxy was used as some form of adhesive / sealant under the reflectors in the middle of the street. Apparently the company doing the work told him they will pay for the repairs on his vehicle and he was referred to me to see what his options might be. When I inspected the vehicle I told him his best bet would most likely be to have a body shop replace the plastic trim along the bottoms of the doors, and the plastic fender wheel, as well as some repaint work on the drivers door.
I know that seems extreme, but I have never come across a safe method for removing epoxies, let alone on a car finish.
A little disappointed to turn away business but I'd rather have a customer respect me for knowing when to turn down work rather than make promises I can't keep.
You guys have any tricks? What would you have done?
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