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**Ganesa** · Nov 22, 2009, 11:39 PM

Re: Some Car detailing packages. Comments welcome!

sounds like great packages you offer... for the more interest of the customers, let them decide what wax is to be applied on their vehicle... gives them a feeling of they are in charge.

for example, Waxes available = NXT 2.0, GC, #26, #16....
and then you have a small sign saying the difference and the benefits of each wax.

So that the customer is then able to choose which wax will be applied to their car.

It also gives them the curiosity, of trying a different wax next time..

**Murr1525** · Nov 22, 2009, 11:54 PM

Re: Some Car detailing packages. Comments welcome!

Sometimes it can be best to have inside and outside seperate.

Your first package is probably ok, as long as you are clear about vacuum, wipe, wash.... no stain removal ,etc.

But when it comes to 'fixing' things, inside and out, you may want it seperate.

**Expertcarpetcare** · Nov 23, 2009, 04:04 PM

Re: Some Car detailing packages. Comments welcome!

Thanks for the feedback, We are still tweaking. My wife brought up some concerns about these packages. For instance, customers from last year are used to getting the Pit stop with steam cleaning seats and floor. Now it's making it look like they are being forced to pay for the deluxe when they wanted what they always bought before. so...

Here is a revamp based on wife's suggestions. Btw, my wife practically runs the detailing shop and has detailed and waxed hundreds of cars over the past few years.

With the choosing types of waxes, and particularly having too many packages or options to choose always tends to "confuse" the customer and can end up in a delay, or no deal at all, we have always found the choices should be limited and simple. For example offering a choice of waxes means you have to stand at the counter explaining what you think the difference is and why they should try this or that. Then try to justify why they should spend more on the other type of wax etc.

Most of our customers are 60+ and just want a "good job". If our average customer was a younger enthusiast, perhaps more options and choices could work.

Ok, without further delay, here is the revamp!

Pit Stop Package:
Vacuum entire interior and all vinyl wipedown , windows and wash exterior

Deluxe Package:
Prevac, Steam clean all carpet and upholstery, interior vinyl wipedown with protectant, windows, Tires and exterior wash. (no wax)

Executive Package
-Vacuum, Steam clean (all) , Wipedown, Windows, Tires, Wash, Paste Wax

Royal Package:
prevac, Steam clean all carpet and upholstery, (leather we clean and condition) complete interior vinyl wipedown with protectant, windows, tires, then:
Exterior Wash, Clay Bar, Wash again, compound clean with meguiars rotary tool, QD entire vehicle then Wax with Tec Wax.