LGM question

[2slow4you]

Don't know if im in the right section or not, but i got a LGM well two of them as of now 1 new and the other a few monthes old.

When i go to extract water from carpet, there's a Vent in the back of the LGM the is releasing water, is this cause the lgm is lower then the hose it self? And i need to lift the hose higher in order for all the water to get put into the tank rather then exiting the vent or w.e it is on the back of the LGM? Anyone else got this problem? I can take a picture of what im talking about if need be.

Thanks in advanced

[Andrew C.]

Re: LGM question

Is your LGM on a level surface. It will leak out of the vent if it is not sitting level

[Hemin8r]

Re: LGM question

Hmmm, Doesn't seam it should be exiting through a vent. Make sure the tanks are properly inserted. Otherwise I think you may have a defective unit.

[2slow4you]

Re: LGM question

Well i got the back part fig. out i hope. But nowwww

I plug it in, set it on carpet to be vac. and start cleaning/vac and when i lift the lgm to move to a different spot, there's a little water under it, anybody else or just me??? Now way i got not 1 but two defected LGM lol