EEks...how do you explain this to a customer?

[JG_Detailing]

Re: EEks...how do you explain this to a customer?

I would start going over your customer's with them before you detail it. So if there is ny defects on or in the paint you won't be responsible for it.

[retrofinisher]

Re: EEks...how do you explain this to a customer?

The crazing looks similar to a paint drying or solvent issue.

Was the car repaired or repainted before? Loks similar to this picture below?

Condition:
A series of deep cracks resembling cracks in a dry pond, often going all the way through the topcoat and undercoat
Cause:
1. Excessive film thickness that magnifies normal stresses and strains in the paint film
2. Poorly mixed materials.
3. Insufficient flash time. 4. Incorrect use of additive

[Mike Phillips]

Re: EEks...how do you explain this to a customer?

i asked Mike Phillips about this in class...not much you can do about it cuz it's under the clear coat...but what would you guys say to the customer?

Actualy I said it was "throughout" the clear coat, not under.