Melted my backing plate

[clickster34]

I was helping my friend buff some swirl marks out of his black truck last night, and the foam pad flew off the backing plate of my PC. When I looked at it the velcro on the center of the backing plate was melted and sticky. It looked like the foam pad was breaking down a lot too and this is only the second time I have used it. I'm trying not to complain too much because I love Meguiar's and try to get everyone I know to use their products. Has this ever happened to anyone else? I was using #83 and them topped with Nxt. The truck looks great but now my buffing pads won't stay attached very well.

Thanks, Scott

[Newport Viper]

did your pads look like this? If they did you where using too much pressure and not enough product. see how they start to tear....

[Mike Phillips]

Hi Scott,

I just forwarded this post to Customer Care.

Mike

[clickster34]

Pictures

Thanks Mike, here are some pics of the backing plate and pad. You can't see it very well, but the pad is a lot thinner in the middle than the sides. I may have been presing a little harder than usual because there were some pretty stubborn swirls, but I made sure I used enough product. To make my friends truck perfect it would need to be professionally buffed with a rotary. I was doing the best I could with what I had. He was amazed at how good it looked after we were finished. He made the mistake a couple of weeks ago of using one of those soap brushes at a do-it-yourself car wash, when he told me and showed me the results and it made me cringe. I already love #83 for it's cleaning and polishing abilities. I used it on my truck and followed with #2 polish and 2 coats of tech wax and it looks better than new. I can't say enough about how much I love Meguiar's!!!

[clickster34]

Other pic

[Newport Viper]

Is that a Meguiars backing plate? I can't tell.

[Mike Phillips]

Hi Scott,


A customer care person will be in contact with you soon.

Until then, were happy you have brought this problem to our attention.

Quick note: The Attach File option is disabled. Instead, if you want to include a picture in a post you need to first upload it to the Gallery. This saves resources.

To help you deal with images in vbulletin here are some tutorials that show just about everything a person needs to know.


Forum Technical Help Desk


How-to Crop and Resize your photos before uploading them to your gallery


Step-by-Step Picture-Posting HOW TO

Mike

[Mike Phillips]

I took the liberty of uploading the first image into your gallery for you and then inserting it into your message.

Mike

[magnus]

Same here.

I had a similar, but not as serious a problem with my Meguiar's backing plate.

About 2/3 of the way through using the GC Paint Cleaner on my '66 Mustang, the foam pad flew off. Thinking it was just a fluke, I put it back on (after cleaning dirt off) and continued. The PC wobbling funny, so I stopped and rechecked the alignment of the pad to backing plate. Good to go. Then I noticed the the backing plate velcro was loose. Upon further inspection, I saw that the the velcro was only being held on by the outside edge of the plate.

I was just a little upset, as it was the first time I had used the PC. I then became more upset, as any of the places where I could get another backing plate were closed on Sunday. Now I would have to start all over, if I could find/get a replacement.

I finally spoke with Tom McDonald at Customer Service a few days later. He asked how fast I was using the PC: 6. He said it was too fast, and that setting the PC at 4 should be more than enough for most everything. He suggested that the heat from using the PC at such a high speed melted the rubber stuff the velcro is attached with. He said he would send out another backing plate, along with a pad, since I washed mine.

He also suggested that instead of washing, to use a clean towel to wipe off excess product. Then let the pad dry. Then use a brush to scrape off any remaining product that had dried.

Something I haven't seen or heard on the forums was an additional tip: Lightly spray the pad with Quik Detailer to prime it before using.

While these forums are great, I wish the Meguiar's products had better, more detailed, and clearer instructions for use. Since I'm currently out of work, I cannot afford to 'experiment' to see what works and what doesn't.

[Rick]

Scarry, that seems to be the same (non Meguiar's) backing plate I have.