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Help! Accent Coating Nightmare!

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  • Help! Accent Coating Nightmare!

    Mike Phillips or others:

    Today started like any other day...washed 3 box trucks for a rent-to-own place and then off to another spot for 2 details. The first, a four door Toyota Truck went great.

    The second was a 1995 Toyota 4Runner in pretty good shape. I finished the exterior and was planning on going back first thing in the morning to finish the interior. Had a few minutes of light left so I started dressing the dash.

    My routine is to have hyper-dressing or leather cleaner/conditioner and a can of accent coating. I've used Accent many times for vents, switches, and other "hard to reach interior surfaces" as the can says. Today I sprayed around the turn signal and steering column adjuster and immediate the plastic turned white!! It got worse after sitting a few minutes.

    I couldn't tell if it was just white that could come off or if it completely bleached the plastic so I tried APC, hyper-dressing, scrubbing, and so on and nothing seemed to help. I'm going to look at it again in better light, but I have the sick feeling that it ruined the plastic.

    The can says nothing (that I saw) about checking for color-fastness or not using on certain types of interior surfaces. In fact, I used the same process on a 1998 4Runner about a month ago and it was great.

    The owner said, "It's 12 years old, don't worry about replacing it" when I said I would if I can't fix it, but it looks horrible! Is this a "known" issue/possibility?? If so, the rest of this can and the other I have is going in the garbage. I can't take the risk with it.

    I know that if it took the color out that only dying or replacing will work, but is there something else that I could try first? Boy can a great day go bad real quick.

    Jonathan

  • #2
    Re: Help! Accent Coating Nightmare!

    Have not heard of this issue to date, we're going to escalate this up the chain of command, hang tight, let us see what we can find out.

    Thank you for bringing this to our attention.
    Mike Phillips
    760-515-0444
    showcargarage@gmail.com

    "Find something you like and use it often"

    Comment


    • #3
      Re: Help! Accent Coating Nightmare!

      Johnathan,

      Tom MacDonald is Meguiar's Quality Assurance Manager and he would like to know if you can send him a digital picture or two?

      Here's his e-mail address,

      tmacdonald@meguiars.com

      thanks,
      Mike Phillips
      760-515-0444
      showcargarage@gmail.com

      "Find something you like and use it often"

      Comment


      • #4
        Re: Help! Accent Coating Nightmare!

        Mike,

        Thanks for the quick response. I will head over there first thing in the morning and get a pic. I will try to have it posted and emailed by the time it's first thing in the morning for you guys

        Jonathan

        Comment


        • #5
          Re: Help! Accent Coating Nightmare!

          I noticed that too about it. I used Accent Dressing on the vents in my 92 tbird and it made them lighter too.

          Mike
          Extreme Clean Auto Detailing
          ...taking auto detailing to the Extreme!

          Comment


          • #6
            Re: Pics Attached

            I wanted to follow up on this for anyone that might have read the earlier posts.

            Meguiar's has provided EXCEPTIONAL customer service (as if that wouldn't be expected) and is working diligently to figure out what may have caused the problem I had with the Accent Coating.

            I was able to remedy the problem by lightly "sanding" the plastic with very fine steel wool and then dressing it. It is almost unnoticeable. Don't know what made me think of steel wool.

            Jonathan






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