Auto Geek

[aris]

Re: Auto Geek

Aris, glad to hear everything was taken care of. I hated to hear all the problems you had on your first order. That is definitely enough to never do business with a company again. I'm glad to hear you'll at least give them another chance. Hopefully your next order will go smoothly.

Colin

My order was shipped today...

[CieraSL]

Re: Auto Geek

Glad to hear everything got smoothed out. Dwayne is a cool guy.


I apologize for not giving you the contact info myself. Completely slipped my mind.

[Fly Bye]

Re: Auto Geek

[cnfowler]

Re: Auto Geek

Aris, glad to hear everything was taken care of. I hated to hear all the problems you had on your first order. That is definitely enough to never do business with a company again. I'm glad to hear you'll at least give them another chance. Hopefully your next order will go smoothly.

Colin

[aris]

Re: Auto Geek

I just got off the phone with Dwayne and he took care of everything.


Thanks Mike Phillips for the number to contact Dwayne.





If you like this thread could be deleted or closed as everything has been taking care of and i will contuine to do bussiness with Auto Geek in the future.

[aris]

Re: Auto Geek

Once a again I only get his vioce mail

[aris]

Re: Auto Geek

Meghan is out of the office today but Dwayne is here and you can reach him at,

1-800-869-3011 x212

Or e-mail him at dwayne@palmbeachmotoring.net


And he can look up your order and find out what's going on and then take care of it ASAP

Thank you so much

[Mike Phillips]

Re: Auto Geek

Meghan is out of the office today but Dwayne is here and you can reach him at,

1-800-869-3011 x212

Or e-mail him at dwayne@palmbeachmotoring.net


And he can look up your order and find out what's going on and then take care of it ASAP

[Sal329]

Re: Auto Geek

Never had a prob with AG. For a bigger company their customer service is top notch and very personable. The other vendors mentioned in Canada are great as well, Chris is a great guy even though I never placed an order he was helpfull and Ken at autowerkz is a huge help and has some great products

[cnfowler]

Re: Auto Geek

I have ordered from Auto Geek more times than I care to admit and I have never had a problem. I am a member on Auto Geek's forum as well ...

Same here, Shane. AG is great. All companies goof at one time or another. I just hate that they did it on the OP's first order.


Colin

[corolla619]

Re: Auto Geek

Do they normaly take so long to ship stuff out?? I've emailed them twice about my order with no response so i called today and they still haven't shipped it out...over a week ago i ordered my stuff. I've never delt with a company that takes so long to ship..if i new they weren't going to ship it right away i would have not even bought anything from them rrrrrrrr.

well, i am a huge auto geeker. sometimes shipping is a little slow but autogeek is by far the best company to provide customer service. heck, i had an issue w/a qd'er from them. called and they sent me a brand new bottle. had an issue w/linting m/f towels and they sent me 4 new ones of my choice.

usually their shipping is spot on and customer service and quality in products are the best in the country. sometimes orders back up but i bet you that you will have an extra goodie packed in your order for the late shipping.

now where else in the WORLD will you find good 'ol hospitality like that.

sometimes there are hiccups. don't worry, your in very very good hands.

[3Fitty]

Re: Auto Geek

All I will say at this point is... STAY TUNED guys!

I haven't been posting as much lately, because I've been busy ;-)

What are we staying tuned for? Is there a big secret coming?

I buy most of Megs stuff from ADS and ship to my US address, so I forego all of this nonsense. When I am not using ADS I buy from proper auto care. Haven't had much luck with autogeek.

[CieraSL]

Re: Auto Geek

I have ordered from Auto Geek more times than I care to admit and I have never had a problem. I am a member on Auto Geek's forum as well - I sent a PM to one of the guys in Customer Service directing him to this thread and asked him for some input as to what is going on. If you like, PM me your order number and I will relay it to him so he can look into it better for you. Any updates I get from him I will post back to this thread.

[Bill Davidson]

Re: Auto Geek

And only double the price!

I have bought from eshine before..the reason why i didn't buy from them this time is cause they didn't have the things i ordered

All I will say at this point is... STAY TUNED guys!

I haven't been posting as much lately, because I've been busy ;-)

[SATracker]

Re: Auto Geek

Sorry to hear about your delivery issues. I've ordered from AutoGeek for about a year now. I have noticed a difference recently, my order arrives a day early; not trying to be a jerk but I've never had an issue with their delivery.