The side handle doesn't do anything that I know of, aside from just feeling better to me. As I said before, with the bail type handle that comes with the unit, I found myself trying to apply more pressure than needed(subconsiously), and that in turned upset the Flex machine and it ended up bouncing around. With the side handle, it gives me a bit more leverage, and I really don't push down as hard(subconciously). The machine just moves along a lot smoother, and in turn less tiring on myself. Kind of forces you to choose different products/pads, as you're not really applying pressure. So a more aggressive product/pad choice is required. But with less pressure, there is less marring with the more aggressive products.
Just my observation, I'm sure others with hate the handle, but I love it

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