My mom has a '89 Buick Lasabre. We were driving to dinner a couple of weeks ago...and I will spare you the graphic details...but we nailed a dog. Anyway, it took out the right headlights and other damage. We took the car in to the body shop on Monday. They call a couple of days later and tell us that the insurance company wants to total the car because the damage is more than the car is worth. $2800 in damage...car blue book $2400. INSANE
This is an old car...why in the world with all the scratches and dents would they want to replace the hood for a nickel size dent? The right front panel has a small fist size dent...why replace this? All that the car really needed was a new headlight assembly. So the insurance company calls and tells us that they can total the car and we can still keep it. COOL RIGHT?
NOT! They said blue book is $2400 minus the deductable which leaves $2200. But then they tell us this garbage about it they had the car they would sell it for salvage and make $700, so we loose that too. So that leaves us with $1500 and to fix the car ourselves. Ok...maybe I can live with that. So, we found the headlight assembly for $160 new. The bodyshop put it in for free. I guess they felt guilty after charging $300 for an estimate...insurance picked this up since we didn't sign anything or were told that they would charge to do an estimate. They body shop actually had to fix the damaged pieces to get the car to go back together. So anyway the car looks pretty good for next to nothing to fix it. Just a couple of minor dings. Now...the insurance company is hot on our tail to come pick up the money. We go over and my mom doesn't have the clear title...just the copy. She forgot the letter that GMAC gave her releasing the lien. Thank god she forgot it! The insurance company is pulling a fast one...at least I think so. I found out from the Texas DMV that if they file the car as salvage, which I think that is what they are up to cause why else do they need the title? Then, the state will not let you drive the car on public roads or sell the car to another person until you fix the damage, get new title, register the car, and have a safety inspection done. Now if I hadn't found this out last night we would be driving the car illegally! I just can't believe an insurance company would do this to us. We are telling them to keep their stupid $$$ and go to another insurace co. They also told us after they total the car out that we still could keep it insured with them...I bet! So...the point is that we would have gotten $1500 and had a great deal on headaches that would have taken months to resolve. I really don't see why they shouldn't pay for the headlight assembly and pay for the car to be repainted since it did leave some cracking it it on the hood and front panel. Has anybody had a similar problem or is an agent that knows if this is just wrong! Totalling the car out and just taking the money and giving them the car was not an option since my mom does not have the money to buy a replacement. The car only has 120,000 miles on it and has a sound engine. Do you think they can be made to pay for some of the damage?






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