New G110 just died

[Jossy92]

Re: New G110 just died

The best thing to do....Not to worry

Just call Customer Care @ 800-347-5700 and they will take care of
you 110%.

Wow! A reply before 7 am on a Monday morning.

[Nappers]

Re: New G110 just died

They are the best, either call Rick at ADS or Meguiars Customer Service hotline.

Aaron

[yalerd]

Re: New G110 just died

It's Meguiar's!! What did you expect?

[WXman]

Re: New G110 just died

Update: I called this morning and talked with a rep named Ken and he told me that I had to go through ADS since I bought it from them. So I call ADS and was told that was incorrect - Meg's handles all warranty claims on their products (which is what I figured anyway..), so I call back to Meg's and this time spoke with Rick (not Rick from ADS), and he told me to mail it to Meg's in Irvine and they would ship another unit out to me.

So, as soon as I get home, I'll box it up and ship it out.

[Tom Weed]

Re: New G110 just died

I know it's no ones fault, but having to wait for them to get your unit, then wait to recieve another one in the middle of your detail is no fun. Good to have a backup if your doing it for customers.

[J. A. Michaels]

Re: New G110 just died

It's Meguiar's!! What did you expect?

Another example of why we all enjoy working and using Meguiars products. This is the norm, not the exception. Way to go guys.

[Brian Hann]

Re: New G110 just died

Update: I called this morning and talked with a rep named Ken and he told me that I had to go through ADS since I bought it from them. So I call ADS and was told that was incorrect - Meg's handles all warranty claims on their products (which is what I figured anyway..), so I call back to Meg's and this time spoke with Rick (not Rick from ADS), and he told me to mail it to Meg's in Irvine and they would ship another unit out to me.

So, as soon as I get home, I'll box it up and ship it out.

Sorry for the conflicting information. The new G110 has a unique warranty policy which caused an honest mistake at the time of your first phone call. Any G110 with a defect should be returned to our Meguiar's Customer Care Center in Irvine. Thanks for being patient!

[WXman]

Re: New G110 just died

Thanks Brian! It will be in the mail tomorrow!

[dfa_metrx]

Re: New G110 just died

I've been using one of the new G110's for several weeks with no problems, and love it.
After years of using the Porter Cable D/A, this is quieter, more powerful and less "clunky".
I'm sure Meguiar's will fix your problem.

[WXman]

Re: New G110 just died

Update!! My replacement G110 arrived today via FedEx! Can't wait for the weekend to finish my ride!

Great Customer Service!

[radicalrev]

Re: New G110 just died

woww...it took 10 days?? pretty long i must say...mine have not even arrive yet...good luck with the new machine!!

[yalerd]

Re: New G110 just died

Update!! My replacement G110 arrived today via FedEx! Can't wait for the weekend to finish my ride!

Great Customer Service!

Nice to hear! Good luck with your detail on the weekend, post some pictures when you're finished!

[Playr]

Re: New G110 just died

I had to make the call.

[mattaleca]

Re: New G110 just died

I had to make the call.

Robert...What happened to yours. Don't tell me I'm next? You got yours from ADS last week right?

[Playr]

Re: New G110 just died

It just stopped. Meguiar's will take care of it.