I'm starting a mobile detailing business which has three base packages. All have some form of wax included, but I was charging extra to use a sealer. Is this a bad practice or confusing to customers? The reason I ask is I have another topic going about wax and sealer, in which two members thought it might be confusing. The last thing I want to do is confuse my customers, although I also feel it is my duty to educate them on my services.
Here's how I decided on my packages:
Express- for those that want a clean car, protection but don't feel the need for a full detail. A normal car wash just isn't enough. This is supposed to be an inexpessive quick detail package with a one step cleaner wax included in the base like D151.
Tradtional- for those who care for there cars and want that new vehicle feel again. Light paint correction is included in this package. I was going to make this a two step polish/wax process in which D205 is used followed with a wax.
Pro- for those that want a show car shine. All of the traditional perks will be included but with added paint correction including wet sanding, high speed buffing , or whatever it takes for a mirror show car shine.
I was going to use a paint sealer as a upgrade to these packages (M21). The upgrade on the Express would be more as it does not include claying in the base price.
What are your thoughts on this? I feel pretty confident the upgrade on the Express is ok because it will involve two extra steps which is easy to explain. The other packages are my concern. Do I offer a paint sealer or a wax for the same price or just go with M21 period ?
Thanks Mike
Here's how I decided on my packages:
Express- for those that want a clean car, protection but don't feel the need for a full detail. A normal car wash just isn't enough. This is supposed to be an inexpessive quick detail package with a one step cleaner wax included in the base like D151.
Tradtional- for those who care for there cars and want that new vehicle feel again. Light paint correction is included in this package. I was going to make this a two step polish/wax process in which D205 is used followed with a wax.
Pro- for those that want a show car shine. All of the traditional perks will be included but with added paint correction including wet sanding, high speed buffing , or whatever it takes for a mirror show car shine.
I was going to use a paint sealer as a upgrade to these packages (M21). The upgrade on the Express would be more as it does not include claying in the base price.
What are your thoughts on this? I feel pretty confident the upgrade on the Express is ok because it will involve two extra steps which is easy to explain. The other packages are my concern. Do I offer a paint sealer or a wax for the same price or just go with M21 period ?
Thanks Mike
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