Warning: Do not use Meguiars products on paint less than 90 days old!

[theamcguy]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

To me it looks the paint is very rough and the white you are seeing is the wax still stuck in the "valleys" of the rough paint. I've seen that before way back in the day when people tried to wax a rough feeling lacquer paint job. Also waxing your paint in less than 30, 60 or 90 days would not cause the problem you are having. The only thing putting a wax on top of fresh paint does is inhibit the ability of the paint to out gas and cause a cloudy condition that would take a few days to notice.

[theamcguy]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

To me it looks the paint is very rough and the white you are seeing is the wax still stuck in the "valleys" of the rough paint. I've seen that before way back in the day when people tried to wax a rough feeling lacquer paint job.

[Brian Hann]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

I would like to know, and have asked several times without getting an answer, how to remove this from my car.

If what you are seeing is simply product residue Nick's recommendation will likely work; however it is important to understand we, as well as some of the very knowledgeable folks on the Autogeek thread, are trying to communicate the big picture and address the root cause.

A mild cleaner/wax is not the cause. It may be highlighting a much bigger issue but it is not the cause. You have a much more serious paint issue at the root of this that would need to be addressed. Something is causing Cleaner/Wax, and likely most compounds or waxes, to stick to the paint. That would lead one to believe the paint is irregularly porous and/or textured. That should not be the case with a new paint job so something is amiss. Considering the totality of the situation it might very well make sense to take it to a professional.

Sorry this has been such a bad experience. As Nick said we understand your frustration; but understand we doing our best to diagnose an abnormal situation from long distance with limited information.

Thanks for your patience!

[tomsteve]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

marauder, i replied to ya in that other forum.

https://www.autogeekonline.net/forum/auto-detailing-101-a/122688-bad-results-using-meguiars-cleaner-wax-single-stage.html

get back to nick about the single stage metallic and color sanding the single stage metallic

[Nick Winn]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

I would like to know, and have asked several times without getting an answer, how to remove this from my car.

We would suggest an automotive specific wax & grease remover solvent. These can typically be purchased from an autobody or automotive paint supply store.

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

I would like to know, and have asked several times without getting an answer, how to remove this from my car.

[Nick Winn]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

Your rep is a liar, and a jerk. I told him 3 weeks. I said it should have been cured in 48 hours.

If you applied these products after 3 weeks & this still happened, that easily tells us something is seriously wrong with how the paint was applied. It's not the fault of the product. We are not sure how else to describe it or help you. We apologize you are in this situation. We are happy to provide a full refund for the products you are not satisfied with. This can be obtained by shipping the products back to our office at 17991 Mitchell S, Irvine CA 92614, including a note with your information, stating you would like a refund.

If you would like to further discuss your complaint please contact myself or Brian Hann at nawinn@meguiars.com, bhann@meguiars.com, or 800-347-5700.

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

You recorded the conversation right? Go back and listen it.

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

Your rep is a liar, and a jerk. I told him 3 weeks. I said it should have been cured in 48 hours.

[Nick Winn]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

65Marauder,

We understand you are frustrated as any of us would be having to deal with this.

After reading through the information you provided within this thread & your thread on Autogeek, you stated 4 different products were used with a similar experience. This information was not included within your video or this thread. It also has just been brought to my attention you spoke with us on the phone yesterday and stated these products were applied shortly after painting the vehicle, within 48 hours or less, not after three weeks like you stated here.

The fact that you have used 4 different products, all with a very different formulation, further reinforces our conclusion that this is something wrong with the paint chemistry on your vehicle, not the car care products you are using on it.

From my 15 years experience in detailing, I can tell by looking something has gone wrong with the paint chemistry & your painting process.

I just got off the phone with a regional sales manager of ours, who has owned a body shop & worked with paint shops for decades, he stated without even seeing a picture that something must have happened in your painting process, and the car wax is not to blame.

Mike Phillips of Autogeek, who has all but devoted his life to detailing knowledge, has stated within your thread on his forum that he has never seen a wax be the cause of this an issue like this in his life.

From here our recommendation would be to consult with a professional automotive painter for direction.

[Old Bear]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

In that link, You said "The paint is not as smooth as I would like it to be. I did not aggressively color sand it, but that may be my next step.".
Did you color sand it at all?
If so, what process did you use? Grit(s) Wet/Dry? Hand/hard block/soft block/finger tips?

Which polyurethane paint did yo use?
There is quite a range. I asked an affordable shop to compare their polyurethane paint to Dupont IMRON. They said theirs was equivalent to adding one thimble of IMRON to regular paint. So it would scratch really easy. Terry cloth will scratch soft paint too.

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

Therei is already a pretty detailed thread about it here:

https://www.autogeekonline.net/forum/auto-detailing-101-a/122688-bad-results-using-meguiars-cleaner-wax-single-stage.html

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

I also really want to emphasize how rediculous of a response your rep had to my questioning why there is no warning on the label, “You wouldn’t use this as shampoo, either.” This is car polish, which I was using to polish a car.

[65Marauder]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

I don’t see how the age of the vehicle matters. It is a 1965 car. I painted the car myself, like I said about 3 weeks ago and while I was generally happy with the paint, I wanted more shine. I follwed the instructions on the bottle. I have attempted to remove it with the buffer shown in the video and by hand (soap, water, sponge, then rubbing when dry) and it wont come off. I have not tried it on other parts of the car.

[Brian Hann]

Re: Warning: Do not use Meguiars products on paint less than 90 days old!

Sorry to hear about your experience. We will certainly pass on your feedback to the appropriate people.

The video and your comments tell two different stories and make it difficult to diagnose what may actually be happening here. Not allowing a paint to fully cure before waxing can cause a very specific paint defect called fish eyes. What your video shows is much more consistent with paint failure or simply product residue. Again difficult to tell. Although it is not recommended to wax fresh paint the likelihood of any real damage occurring when applying Cleaner/Wax 3 weeks after painting is incredibly slim. Can you provide the following info...

- How old is this vehicle and how old is the paint specifically?
- Was this car painted professionally?
- Did you apply this wax on any other portion of the vehicle? What was that like and how does it look?
- How long did the product dry before you tried to remove it?
- What did you use to attempt to wipe off the wax?

There are probably more questions but starting with these should help.