what can freeze and what can't?

[guitarman502]

I'm wanting to place an order, but i'm afraid some of the stuff MAY freeze and i need to know what can come "back to life" if it freezes.

I want to order:

#83
#82
#80
#7
APC

[rebelde33]

Re: what can freeze and what can't?

If it's liquid it'll probably freeze depending on the temperature. If it does freeze, let it thaw and then shake the gallons/bottles and if it doesn't look right, contact customer service.

[Murr1525]

Re: what can freeze and what can't?

If you are really worried, just wait a month.

[guitarman502]

Re: what can freeze and what can't?

If you are really worried, just wait a month.

i know but i got the fever!! lol... i'll probably just end up waiting a month. grrrr.

[J. A. Michaels]

Re: what can freeze and what can't?

In the long run its better to be safe than sorry. I would wait the month.

[cm2005300]

Re: what can freeze and what can't?

i wouldnt bother with customer service i advised them that my scratch x turned to milky liquid and they didnt do anything about it they didnt even answer me back as to why it does this

[Mike Phillips]

Re: what can freeze and what can't?

i wouldn't bother with customer service i advised them that my scratch x turned to milky liquid and they didn't do anything about it they didn't even answer me back as to why it does this

We apologize for anything wrong on our part and we'll send the link to this thread to Customer Care. We take pride in offering the best customer care service in our industry and we can assure you your experience is the exception, not the rule.

[Brian Hann]

Re: what can freeze and what can't?

i wouldnt bother with customer service i advised them that my scratch x turned to milky liquid and they didnt do anything about it they didnt even answer me back as to why it does this

cm2005300,

Our records do show an email via our website on Friday 2/29 at 5:17 p.m. PT. The next business day, Monday 3/3 , we responded to your email. Directly from our feedback system...

[3/3/2008] Dear Chris
I first want to thank you for your interest in Meguiar's products and I hope your experience is a pleasant one.
I apologize for the trouble you had with your tubes of ScratchX. It's possible that I can send you replacement bottles. All I need is some sort of proof of purchase. Since you do not have a receipt you can send the bottles and I will send you out and extra bottle to cover for the shipping costs.
Meguiar’s Customer Care
17991 Mitchell S
Irvine CA 92626
Once again thank you for your interest in Meguiar’s. If there is anything else we can do for you please let me know. Also, if you get the chance to send any pictures of the car you are working on I would love to see them.
Tim Larson
Meguiar’s
Customer Care Rep
1-800-854-8073 #169
Tlarson@meguiars.com


Since you have been so disappointed with our customer service we are going to disregard the proof of purchase policy for you and just send two complimentary new tubes of ScratchX. I have already placed the order and you should see two new tubes of ScratchX at your Pittsfield, MA address next week.

[roushstage2]

Re: what can freeze and what can't?

Technically, none should freeze.

BTW guitarman, good to see you over here too! (a bit overdue, I know)

[Black Bart]

Re: what can freeze and what can't?

I don't know about scratch-X but I ordered a gallon of m135 and a gallon of #40 and # 39 plus NXT2.0
UPS left it on a truck over the weekend in sub zero temp and when I got it unpacked the stuff was like a brick.

I unpacked it and shot it with my Infra red gun and it showed 16F and that was after it had been sitting in the house for awhile.
After it thawed it was fubar so I pitched it
After this I'm going to stock up in the fall and avoid ordering anything in the winter.

[Jeepster04]

Re: what can freeze and what can't?

^Dang! You tossed all that stuff? I bet that was a big hit to the wallet.

The place you ordered it from should of replaced the stuff. They have insurance for stuff like that.

[Sydster]

Re: what can freeze and what can't?

^Dang! You tossed all that stuff? I bet that was a big hit to the wallet.

The place you ordered it from should of replaced the stuff. They have insurance for stuff like that.

I think it was replaced, there is another thread about this. But not really sure about it.

[Speedway]

Re: what can freeze and what can't?

Company's should label the shipping box with a contains non-hazardous liquid. Do not Freeze. I have APC+, Hyper wash, Hyper Dressing and Last Touch being deliver tomorrow here on Kansas with a high temp to reach 43 and the low of 17. I hope it will make it through the cold weather fine!! UPS get here at about AM and I get home at PM so hope its fine!! Should be above freezing when delivered.

[guitarman502]

Re: what can freeze and what can't?

for me its not so much the tempature here when it's delievered and sitting outside, but if it sits on a UPS truck overnight outside in like 0 degree weather.

[Sydster]

Re: what can freeze and what can't?

Company's should label the shipping box with a contains non-hazardous liquid. Do not Freeze. I have APC+, Hyper wash, Hyper Dressing and Last Touch being deliver tomorrow here on Kansas with a high temp to reach 43 and the low of 17. I hope it will make it through the cold weather fine!! UPS get here at about AM and I get home at PM so hope its fine!! Should be above freezing when delivered.

Please update us, I plan to make a big order soon. Thanks!