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G110 went bang

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  • G110 went bang

    Well this wasn't what i expected at all. I got my G110 during the summer as my first polisher and love it. I wasn't expecting to get the level of correction i did.



    Anyways, during the summer i had the three screws counterweight assembly come lose, no issue just re tightened and went back to work no issues. Well after a couple months of sitting in my closet i pulled the G back out to prep my car for winter time. the car had been shipped cross country and was begging for some correction work. So while i was working on the trunk withe a 5.5 inch pad and just the weight of the machine I heard a bang, felt the machine dip towards my trunk, closed btw, and saw the pad and backing plate fly away. After averting leaving a hole in my trunk and gathering all the pieces this is what I was left with:















    So I'm wondering if i can put it back together myself or if I need to call customer service.

  • #2
    Re: G110 went bang

    Call customer care and they will take care of it.

    Andy M.
    Keeping MOL family friendly! If you need help or have a question, don't hesitate to shoot me an email or PM. 101impala@gmail.com
    Andy M. Moderator

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    • #3
      Re: G110 went bang

      Thanks to Mike's notification Customer Care has already contacted Dark_Tempest and is working to have this resolved by the end of the day.
      Brian Hann
      Manager - Meguiar's Solutions Hub
      Meguiar's Inc.
      Irvine, California
      bhann@meguiars.com
      (800) 854-8073 *3870

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      • #4
        Re: G110 went bang

        Nice work Customer Service!

        This is the same thing that happened to mine and it was handled promptly.
        www.clean4udetailing.com

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        • #5
          Re: G110 went bang

          Wow. But as usual Customer care takes care of it. Way to go guys.
          quality creates its own demand

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