Two days ago a "customer" called and asked about getting his three vehicles detailed. That's pretty normal so I gave him all of the details and let him know when I would be available next. He then said that he was going to look around town and see what other business's prices were for a similar detail which many customers do. He then called back later that evening and said that he was most likely going to go with me and asked if he could meet me and I said sure, he came to my home with his wife and they were curious about products that I used and how I cleaned things. He said that he did a ton of research on my website and compared it to other business's. After a while they left and the next day I was looking on Craigslist in the automotive services section and found that he owned a detail business and had copied my detail packages word for word and even copied the price...
I was irritated by this because I try to be nice to the competition and refer a TON of work out because I cannot keep up with demand. Anyway that's my story I look forward to competing with such an "honest" businessman.
Has anyone ever had this happen to them? I just feel like a sucker for not being able to see he was lying the whole time also what should I do? I don't think legally I have any ground to stand on. Im trying to make this into a better situation by calling some of the other shops that I refer to often to let them know and even some of the others so that they do not fall victim like I did and hopefully I can pick up some extra biz for looking out for them.
Anyways I'd love to retaliate however I think that would just get me in trouble so I guess I will just have to dominate him detail wise to punish him for his actions cause I know he cannot get a shine like this!