Page 1 of 2 12 LastLast
Results 1 to 10 of 12

Thread: My G110v2 died today, in less than a year.

          
  1. #1
    Registered Member
    Join Date
    Jun 2010
    Location
    Watsonville, CA 95076
    Posts
    51
    Rep Power
    8

    My G110v2 died today, in less than a year.

    Hey guys, well unfortunately this had to happen to me today, while I was detailing a car for a friend of mine. It's actually disappointing since this is my first DA, and really enjoyed using it. Even though I would only do my cars and friends or family. I had done a total of 7 cars, since owning it. Always treated nice and took well care of it, so there was no mishandling of the machine. The machine first turn off for no reason, which lead me to believe that I accidently yank it from the power outlet. That wasn't the case, because then it turn back on right away.. after a good few 2-3 minutes it went off again. So I made sure nothing was loose with the extension cord then came back and started to notice that anytime I would move the bottom of the cord leading out from the buffer, it will power off or slow down. I was switching pads to finally lay down a layer of NXT2.0 and it wouldn't turn on anymore. I took it inside the house and tried different outlets just to make sure it was machine that wasn't turning on. So now I don't know what to do, because I bought this from Amazon last year around June of 2010 like I mention earlier, there was hardly much use of the buffer with 7 cars prior to this one during that entire span from June 2010 till now. I was aware about the power cord issue people reported, but never thought it would happen to me. That's why I would be sure to take good care of it and not yank the cord. Always hope I was one of the lucky ones that didn't receive a defective one.

  2. #2
    Pro/Marine/RV Product Manager Mark Kleis's Avatar
    Join Date
    Jul 2006
    Location
    Orange County, CA
    Age
    33
    Posts
    4,135
    Rep Power
    143

    Re: My G110v2 died today, in less than a year.

    Moved to customer service, and I recommend giving them a call on Monday. The G110v2 comes with a 1-year warranty, so they should be able to take care of you.
    Meguiar's Professional, Marine/RV Global Product Manager
    My ride: 2014 Ford Focus ST, 6 Speed, Race Red
    NEW USERS GO HERE FOR RULES AND HELPFUL LINKS: http://www.meguiarsonline.com/forums...guiar-s-Online

  3. #3
    Registered Member
    Join Date
    Jun 2010
    Location
    Watsonville, CA 95076
    Posts
    51
    Rep Power
    8

    Re: My G110v2 died today, in less than a year.

    Is there an email to reach out to in case I don't have time during the day?

  4. #4
    Detailing Enthusiast CieraSL's Avatar
    Join Date
    Feb 2009
    Location
    Powell, Tennessee
    Age
    29
    Posts
    3,543
    Rep Power
    129

    Re: My G110v2 died today, in less than a year.

    I would like to get a Flex 3401 VRG as my main buffer and just use my G110v2 as my backup or for 4 inch pads, but if my G110v2 ever goes out, I'll probably just get a PC 7424XP. I've had my Meg's DA since October 2009 and haven't really had any problems since, so hopefully it stays that way.
    Shane
    1995 Oldsmobile Cutlass Ciera SL

    If you trim yourself to fit the world you'll whittle yourself away. - Aaron Tippin

  5. #5
    Manager - Customer Care Center Brian Hann's Avatar
    Join Date
    Feb 2005
    Posts
    492
    Rep Power
    17

    Re: My G110v2 died today, in less than a year.

    Quote Originally Posted by David32 View Post
    Is there an email to reach out to in case I don't have time during the day?

    You can certainly email us at customercare@meguiars.com, but keep in mind a phone call is always faster so give us a call if you have a chance. We are open from 6:00am to 5:00pm PT Mon-Fri and Sat from 7:00am to 3:00pm.
    Brian Hann
    Customer Care Center
    Meguiar's Inc.
    (800) 854-8073 *3870
    bhann@meguiars.com

  6. #6
    Registered Member
    Join Date
    Jun 2010
    Location
    Watsonville, CA 95076
    Posts
    51
    Rep Power
    8

    Re: My G110v2 died today, in less than a year.

    Called in today, was told I could return it and no need for RMA number but mostly importantly I forgot ask what's address XD

    The only address I can come up with is the one from the instruction manual:

    Meguiar's Inc.
    Customer Care Center
    18001 Mitchell South
    Irvine CA 92614

    would I use that address?

  7. #7
    Mr. greg0303's Avatar
    Join Date
    Nov 2009
    Location
    Brooklyn New York
    Posts
    2,871
    Rep Power
    64

    Re: My G110v2 died today, in less than a year.

    David,

    Send a private message to Brian Hann. He'll help you with all your needs.

  8. #8
    Manager - Customer Care Center Brian Hann's Avatar
    Join Date
    Feb 2005
    Posts
    492
    Rep Power
    17

    Re: My G110v2 died today, in less than a year.

    Quote Originally Posted by David32 View Post
    Called in today, was told I could return it and no need for RMA number but mostly importantly I forgot ask what's address XD

    The only address I can come up with is the one from the instruction manual:

    Meguiar's Inc.
    Customer Care Center
    18001 Mitchell South
    Irvine CA 92614

    would I use that address?
    Yes, this address will work.
    Brian Hann
    Customer Care Center
    Meguiar's Inc.
    (800) 854-8073 *3870
    bhann@meguiars.com

  9. #9
    Registered Member
    Join Date
    Jun 2010
    Location
    Watsonville, CA 95076
    Posts
    51
    Rep Power
    8

    Re: My G110v2 died today, in less than a year.

    Thank you Brian. If not today for sure tomorrow I'll head down to my local UPS store to ship it off.

  10. #10
    Registered Member
    Join Date
    Jun 2010
    Location
    Watsonville, CA 95076
    Posts
    51
    Rep Power
    8

    Re: My G110v2 died today, in less than a year.

    A quick update, replacement recieved just here to say how wonderful and great Meguiar's Customer support is. Thanks to Brian for the quick as lighting replies making it all happen in less than a week. Made everything easy and smooth, I've never dealt with support this great n easy. Keep up the great work. Meguiar's still #1 in my book XD, can't go wrong with that.

Page 1 of 2 12 LastLast

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Similar Threads

  1. D/A Buffing 101 - An Introduction to the G110v2 (and similar)
    By Michael Stoops in forum The Dual Action Polisher
    Replies: 59
    Last Post: Jun 12th, 2017, 10:24 AM
  2. Got my new G110v2 today
    By skipper1 in forum Detailing 101
    Replies: 10
    Last Post: Sep 11th, 2010, 03:20 PM
  3. Replies: 22
    Last Post: Apr 9th, 2008, 05:44 AM
  4. Merry Xmas & Happy New Year To All
    By smurf in forum The Break Room
    Replies: 1
    Last Post: Dec 24th, 2006, 02:24 AM
  5. Meguiar's Online - First Year Anniversary!
    By Mike Phillips in forum The Break Room
    Replies: 8
    Last Post: Jan 26th, 2005, 02:32 PM

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •