G110V2 issue- please help

[BlackHawk]

I bet you already know what this is going to be about. I did some checking and it seems there are major issues (reoccurring as well) with this item. I used it on 6 cars before I started to experience the cord issue. I obviously didn't use it much and I am very careful with it. Mine has a production date of 20091015 (So I guess 10/15/2009). I am very disappointed as you can imagine. I purchased several hundred $'s worth of Meguiar's products just this summer/fall and I never expected to find such a widespread problem as this one. I understand there's been a so called fix/modification, but after reading up on the issue I am not confident in that either. People are having issues with that as well it appears. Please contact me and let me know what you can do for me please. Thank you.

[J. A. Michaels]

Re: G110V2 issue- please help

I would give Customer Care a call. I am sure they will take care of you.

[BlackHawk]

Re: G110V2 issue- please help

I thought this was customer service? It says this is the "Customer Service Hotline" forum. Is anybody home?

[Nick Winn]

Re: G110V2 issue- please help

I thought this was customer service? It says this is the "Customer Service Hotline" forum. Is anybody home?

Blackhawk, please call us at 800-347-5700, and we would be happy to assist.

[BlackHawk]

Re: G110V2 issue- please help

Thanks. Done. Was told I would have to leave a message for Brian Hann as he is not in until Monday.

[Superior Shine]

Re: G110V2 issue- please help

I have three G110v2 that we use in a professional capacity (every day all the time hardcore polishing) One of my machines had a bad cord as well. It gave me problems about 4 months after we put into service. I popped off the lower cover and had a new cord put on in less than 10 minutes. This was done maybe a month ago.

Meguiars has improved the cord design on all new machines. I suspect a few with bum cords are still in the system.

[gto_don]

Re: G110V2 issue- please help

I have three G110v2 that we use in a professional capacity (every day all the time hardcore polishing) One of my machines had a bad cord as well. It gave me problems about 4 months after we put into service. I popped off the lower cover and had a new cord put on in less than 10 minutes. This was done maybe a month ago.

Meguiars has improved the cord design on all new machines. I suspect a few with bum cords are still in the system.

Wouldn't that void any warranty by doing the repairs yourself? Or would that not have mattered? When the 2 I had went bad, I could have possibly made a fix (like what you did) but I feared if there was any kind of other issue(s) other than a failed connection in the power cord, I would have voided the warranty because the unit was opened/repaired.

[Superior Shine]

Re: G110V2 issue- please help

Yes I guess fixing it that would have voided a warranty. Look at it in my eyes. I'm a pro detailer. My prices start at $160. When the cord went bad I could have thrown the machine away because it paid for its self over and over already.

I was knew if I ever had a problem with the G110v2 it would only be the cord. Do a search of all the online forums and the only issue on some early v2 machines are bad cords.

I applaud Meguiars for stepping up and completely designing a machine from scratch. Did they have a few hiccups, sure they did but now that the smoke has cleared we are left with a pretty darn nice machine. (IMHO anyway)