Hey
I'm working at Auto Parts and 1 costumer told me it was a waste of money to try repair fine scratches. I want to know who else had this bad experience?
Thank You
Hey
I'm working at Auto Parts and 1 costumer told me it was a waste of money to try repair fine scratches. I want to know who else had this bad experience?
Thank You
I always say, the way a man treats his car is how he treats himself.
Must be a cheap non car crazy customer , I would buff fine scratches out and pay to get deep ones touched up
It is a common complaint. Most people do not realize that there technique is lacking. It is not the product.
Like most things in life there is a learning curve.
quality creates its own demand
We would have to define fine scratches, and everyone has a little different idea of what that means
That said, fine scratches are actually pretty easy to remove![]()
Keep in mind though....
- Are you using the right product?
- Are you working by hand, orbital, DA Polisher or rotary?
- What is your skill level?
Not sure if this helps ?
Mike Pennington
Director of Training and Consumer Relations
Meguiar's, Inc.
800-854-8073
mpennington@meguiars.com
This alone can lead to some healthy debates!
Consider that something as fine as a towel mark in the paint is, technically, a scratch and so is something as extreme as keying a panel all the way down to bare metal and you can see how determining where "fine" ends and "severe" starts can be a bit of a judgment call.
Obviously the towel marks can be eradicated quite easily and the key scratched panel would need to be stripped and repainted. But everything in between those two will yield varying degrees of success, based largely on the variables Mike Pennington pointed out:
Generally speaking, any scratch that you can feel with your fingernail is likely to be too deep to successfully, or even safely, remove. Even this varies, however - can you barely feel it, or does your fingernail really drop into it? If you can barely feel it then you may well be able to remove it with a bit of work. But if it's really noticeable you may be able to do no more than minimize the appearance.- Are you using the right product?
- Are you working by hand, orbital, DA Polisher or rotary?
- What is your skill level?
Remember, in order to remove a scratch you have to remove surrounding material down to the bottom of the scratch. After all, a scratch is missing material and how do you remove what is missing? Leveling the paint is the only way to accomplish this, but leveling to the point of removing too much clear is not a safe way to go. This alone limits how deep of a scratch you can safely remove.
So depending on your customer's definition of "fine scratch" he may be right. Or he could be totally wrong.
Michael Stoops
Internet Technical Specialist | Meguiar's Inc.
(800) 854-8073 xt 3875
mstoops@meguiars.com
Remember, this hobby is supposed to be your therapy, not the reason you need therapy.
Please post technical questions directly to the forum rather than emailing or PM-ing me. You will get a faster response on the forum, and your question could help someone else, too!
As Mike squared have said above, the definition of a fine scratch is quite subjective and could be debated ad infinitum.
My personal approach is to run any defect (including scratches) through the 3 R's:
- Remove - can I, with the tools at my disposal, completely eliminate the defect from the surface without compromising the longevity of the remaining paint layer. If the answer is yes, proceed with caution. If the answer is no, proceed to R #2
- Reduce - can I, with the tools at my disposal, reduce the visual impact of the defect from the surface (to the satisfaction of the customer/vehicle owner) without compromising the longevity of the remaining paint layer. If the answer is yes, proceed with caution. If the answer is no, proceed to R #3
- Repair/Refer - If R #1 or R #2 do not or will not satisfy the requirements of the customer/vehicle owner, refer them to a detailer who has the tools or higher skill level to achieve R #1 or R #2. Alternatively refer them to a reputable body shop to repair the defects
In my opinion, it is never a waste of time or money to try and address any paint defects on a vehicle.
Honestly. Any, and this is a neutral opinion I've used sever different companies products before, but Meguiars products like swirl-x scratch-x and so on, applied by hand with the right technique has saved me thousands of dollars. Application is the key, if you don't put it on right you're not going to get the results you're looking for cut & dry. Myself prefer the hand applicaton, It's like a zen thing. Getting closer to your car or truck that you have wanted forever.
anybody have any luck with dr. color chip? i don't have anything serious, just asking in general
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